Helpdesk Software Comparisons
Compare 34 leading helpdesk platforms head to head. Pick any two vendors below to see a full side-by-side breakdown with AI-engine citation data.
See our ranked Best Helpdesk list →Most cited by AI engines · last 90 days
Which helpdesk vendors ChatGPT, Perplexity, Gemini, and Claude actually surface when real buyers ask. The differentiator vs. review-site rankings.
- #1Freshdesk30/30 probesChatGPTClaudecopilotGeminiPerplexityAudit →Badge ↗
- #2Intercom24/29 probesChatGPTClaudecopilotGeminiPerplexityAudit →Badge ↗
- #3Zendesk24/29 probesChatGPTClaudecopilotGeminiPerplexityAudit →Badge ↗
- #4Help Scout23/30 probesChatGPTClaudecopilotGeminiPerplexityAudit →Badge ↗
- #5Zoho Desk22/29 probesChatGPTClaudecopilotGeminiPerplexityAudit →Badge ↗
All Vendors
- Centra
- CloudTalk
- ConnectWise
- Freshdesk
- Freshservice
- Front
- Gorgias
- Groove
- HaloITSM
- HappyFox
- Help Scout
- Hesk
- Hiver
- HubSpot Service
- Intercom
- Kayako
- Kustomer
- LiveAgent
- ManageEngine ServiceDesk Plus
- Pipedrive (Service)
- Podio
- Re:amaze
- Richpanel
- Salesforce Service Cloud
- Samanage
- Spiceworks
- SupportBee
- SupportPal
- SysAid
- TeamSupport
- UserVoice
- Vision Helpdesk
- Zendesk
- Zoho Desk
Head-to-Head Comparisons
- Centra vs CloudTalk
- Centra vs ConnectWise
- Centra vs Freshdesk
- Centra vs Freshservice
- Centra vs Front
- Centra vs Gorgias
- Centra vs Groove
- Centra vs HaloITSM
- Centra vs HappyFox
- Centra vs Help Scout
- Centra vs Hesk
- Centra vs Hiver
- Centra vs HubSpot Service
- Centra vs Intercom
- Centra vs Kayako
- Centra vs Kustomer
- Centra vs LiveAgent
- Centra vs ManageEngine ServiceDesk Plus
- Centra vs Pipedrive (Service)
- Centra vs Podio
- Centra vs Re:amaze
- Centra vs Richpanel
- Centra vs Salesforce Service Cloud
- Centra vs Samanage
- Centra vs Spiceworks
- Centra vs SupportBee
- Centra vs SupportPal
- Centra vs SysAid
- Centra vs TeamSupport
- Centra vs UserVoice
- Centra vs Vision Helpdesk
- Centra vs Zendesk
- Centra vs Zoho Desk
- CloudTalk vs ConnectWise
- CloudTalk vs Freshdesk
- CloudTalk vs Freshservice
- CloudTalk vs Front
- CloudTalk vs Gorgias
- CloudTalk vs Groove
- CloudTalk vs HaloITSM
- CloudTalk vs HappyFox
- CloudTalk vs Help Scout
- CloudTalk vs Hesk
- CloudTalk vs Hiver
- CloudTalk vs HubSpot Service
- CloudTalk vs Intercom
- CloudTalk vs Kayako
- CloudTalk vs Kustomer
- CloudTalk vs LiveAgent
- CloudTalk vs ManageEngine ServiceDesk Plus
- CloudTalk vs Pipedrive (Service)
- CloudTalk vs Podio
- CloudTalk vs Re:amaze
- CloudTalk vs Richpanel
- CloudTalk vs Salesforce Service Cloud
- CloudTalk vs Samanage
- CloudTalk vs Spiceworks
- CloudTalk vs SupportBee
- CloudTalk vs SupportPal
- CloudTalk vs SysAid
- CloudTalk vs TeamSupport
- CloudTalk vs UserVoice
- CloudTalk vs Vision Helpdesk
- CloudTalk vs Zendesk
- CloudTalk vs Zoho Desk
- ConnectWise vs Freshdesk
- ConnectWise vs Freshservice
- ConnectWise vs Front
- ConnectWise vs Gorgias
- ConnectWise vs Groove
- ConnectWise vs HaloITSM
- ConnectWise vs HappyFox
- ConnectWise vs Help Scout
- ConnectWise vs Hesk
- ConnectWise vs Hiver
- ConnectWise vs HubSpot Service
- ConnectWise vs Intercom
- ConnectWise vs Kayako
- ConnectWise vs Kustomer
- ConnectWise vs LiveAgent
- ConnectWise vs ManageEngine ServiceDesk Plus
- ConnectWise vs Pipedrive (Service)
- ConnectWise vs Podio
- ConnectWise vs Re:amaze
- ConnectWise vs Richpanel
- ConnectWise vs Salesforce Service Cloud
- ConnectWise vs Samanage
- ConnectWise vs Spiceworks
- ConnectWise vs SupportBee
- ConnectWise vs SupportPal
- ConnectWise vs SysAid
- ConnectWise vs TeamSupport
- ConnectWise vs UserVoice
- ConnectWise vs Vision Helpdesk
- ConnectWise vs Zendesk
- ConnectWise vs Zoho Desk
- Freshdesk vs Freshservice
- Freshdesk vs Front
- Freshdesk vs Gorgias
- Freshdesk vs Groove
- Freshdesk vs HaloITSM
- Freshdesk vs HappyFox
- Freshdesk vs Help Scout
- Freshdesk vs Hesk
- Freshdesk vs Hiver
- Freshdesk vs HubSpot Service
- Freshdesk vs Intercom
- Freshdesk vs Kayako
- Freshdesk vs Kustomer
- Freshdesk vs LiveAgent
- Freshdesk vs ManageEngine ServiceDesk Plus
- Freshdesk vs Pipedrive (Service)
- Freshdesk vs Podio
- Freshdesk vs Re:amaze
- Freshdesk vs Richpanel
- Freshdesk vs Salesforce Service Cloud
- Freshdesk vs Samanage
- Freshdesk vs Spiceworks
- Freshdesk vs SupportBee
- Freshdesk vs SupportPal
- Freshdesk vs SysAid
- Freshdesk vs TeamSupport
- Freshdesk vs UserVoice
- Freshdesk vs Vision Helpdesk
- Freshdesk vs Zendesk
- Freshdesk vs Zoho Desk
- Freshservice vs Front
- Freshservice vs Gorgias
- Freshservice vs Groove
- Freshservice vs HaloITSM
- Freshservice vs HappyFox
- Freshservice vs Help Scout
- Freshservice vs Hesk
- Freshservice vs Hiver
- Freshservice vs HubSpot Service
- Freshservice vs Intercom
- Freshservice vs Kayako
- Freshservice vs Kustomer
- Freshservice vs LiveAgent
- Freshservice vs ManageEngine ServiceDesk Plus
- Freshservice vs Pipedrive (Service)
- Freshservice vs Podio
- Freshservice vs Re:amaze
- Freshservice vs Richpanel
- Freshservice vs Salesforce Service Cloud
- Freshservice vs Samanage
- Freshservice vs Spiceworks
- Freshservice vs SupportBee
- Freshservice vs SupportPal
- Freshservice vs SysAid
- Freshservice vs TeamSupport
- Freshservice vs UserVoice
- Freshservice vs Vision Helpdesk
- Freshservice vs Zendesk
- Freshservice vs Zoho Desk
- Front vs Gorgias
- Front vs Groove
- Front vs HaloITSM
- Front vs HappyFox
- Front vs Help Scout
- Front vs Hesk
- Front vs Hiver
- Front vs HubSpot Service
- Front vs Intercom
- Front vs Kayako
- Front vs Kustomer
- Front vs LiveAgent
- Front vs ManageEngine ServiceDesk Plus
- Front vs Pipedrive (Service)
- Front vs Podio
- Front vs Re:amaze
- Front vs Richpanel
- Front vs Salesforce Service Cloud
- Front vs Samanage
- Front vs Spiceworks
- Front vs SupportBee
- Front vs SupportPal
- Front vs SysAid
- Front vs TeamSupport
- Front vs UserVoice
- Front vs Vision Helpdesk
- Front vs Zendesk
- Front vs Zoho Desk
- Gorgias vs Groove
- Gorgias vs HaloITSM
- Gorgias vs HappyFox
- Gorgias vs Help Scout
- Gorgias vs Hesk
- Gorgias vs Hiver
- Gorgias vs HubSpot Service
- Gorgias vs Intercom
- Gorgias vs Kayako
- Gorgias vs Kustomer
- Gorgias vs LiveAgent
- Gorgias vs ManageEngine ServiceDesk Plus
- Gorgias vs Pipedrive (Service)
- Gorgias vs Podio
- Gorgias vs Re:amaze
- Gorgias vs Richpanel
- Gorgias vs Salesforce Service Cloud
- Gorgias vs Samanage
- Gorgias vs Spiceworks
- Gorgias vs SupportBee
- Gorgias vs SupportPal
- Gorgias vs SysAid
- Gorgias vs TeamSupport
- Gorgias vs UserVoice
- Gorgias vs Vision Helpdesk
- Gorgias vs Zendesk
- Gorgias vs Zoho Desk
- Groove vs HaloITSM
- Groove vs HappyFox
- Groove vs Help Scout
- Groove vs Hesk
- Groove vs Hiver
- Groove vs HubSpot Service
- Groove vs Intercom
- Groove vs Kayako
- Groove vs Kustomer
- Groove vs LiveAgent
- Groove vs ManageEngine ServiceDesk Plus
- Groove vs Pipedrive (Service)
- Groove vs Podio
- Groove vs Re:amaze
- Groove vs Richpanel
- Groove vs Salesforce Service Cloud
- Groove vs Samanage
- Groove vs Spiceworks
- Groove vs SupportBee
- Groove vs SupportPal
- Groove vs SysAid
- Groove vs TeamSupport
- Groove vs UserVoice
- Groove vs Vision Helpdesk
- Groove vs Zendesk
- Groove vs Zoho Desk
- HaloITSM vs HappyFox
- HaloITSM vs Help Scout
- HaloITSM vs Hesk
- HaloITSM vs Hiver
- HaloITSM vs HubSpot Service
- HaloITSM vs Intercom
- HaloITSM vs Kayako
- HaloITSM vs Kustomer
- HaloITSM vs LiveAgent
- HaloITSM vs ManageEngine ServiceDesk Plus
- HaloITSM vs Pipedrive (Service)
- HaloITSM vs Podio
- HaloITSM vs Re:amaze
- HaloITSM vs Richpanel
- HaloITSM vs Salesforce Service Cloud
- HaloITSM vs Samanage
- HaloITSM vs Spiceworks
- HaloITSM vs SupportBee
- HaloITSM vs SupportPal
- HaloITSM vs SysAid
- HaloITSM vs TeamSupport
- HaloITSM vs UserVoice
- HaloITSM vs Vision Helpdesk
- HaloITSM vs Zendesk
- HaloITSM vs Zoho Desk
- HappyFox vs Help Scout
- HappyFox vs Hesk
- HappyFox vs Hiver
- HappyFox vs HubSpot Service
- HappyFox vs Intercom
- HappyFox vs Kayako
- HappyFox vs Kustomer
- HappyFox vs LiveAgent
- HappyFox vs ManageEngine ServiceDesk Plus
- HappyFox vs Pipedrive (Service)
- HappyFox vs Podio
- HappyFox vs Re:amaze
- HappyFox vs Richpanel
- HappyFox vs Salesforce Service Cloud
- HappyFox vs Samanage
- HappyFox vs Spiceworks
- HappyFox vs SupportBee
- HappyFox vs SupportPal
- HappyFox vs SysAid
- HappyFox vs TeamSupport
- HappyFox vs UserVoice
- HappyFox vs Vision Helpdesk
- HappyFox vs Zendesk
- HappyFox vs Zoho Desk
- Help Scout vs Hesk
- Help Scout vs Hiver
- Help Scout vs HubSpot Service
- Help Scout vs Intercom
- Help Scout vs Kayako
- Help Scout vs Kustomer
- Help Scout vs LiveAgent
- Help Scout vs ManageEngine ServiceDesk Plus
- Help Scout vs Pipedrive (Service)
- Help Scout vs Podio
- Help Scout vs Re:amaze
- Help Scout vs Richpanel
- Help Scout vs Salesforce Service Cloud
- Help Scout vs Samanage
- Help Scout vs Spiceworks
- Help Scout vs SupportBee
- Help Scout vs SupportPal
- Help Scout vs SysAid
- Help Scout vs TeamSupport
- Help Scout vs UserVoice
- Help Scout vs Vision Helpdesk
- Help Scout vs Zendesk
- Help Scout vs Zoho Desk
- Hesk vs Hiver
- Hesk vs HubSpot Service
- Hesk vs Intercom
- Hesk vs Kayako
- Hesk vs Kustomer
- Hesk vs LiveAgent
- Hesk vs ManageEngine ServiceDesk Plus
- Hesk vs Pipedrive (Service)
- Hesk vs Podio
- Hesk vs Re:amaze
- Hesk vs Richpanel
- Hesk vs Salesforce Service Cloud
- Hesk vs Samanage
- Hesk vs Spiceworks
- Hesk vs SupportBee
- Hesk vs SupportPal
- Hesk vs SysAid
- Hesk vs TeamSupport
- Hesk vs UserVoice
- Hesk vs Vision Helpdesk
- Hesk vs Zendesk
- Hesk vs Zoho Desk
- Hiver vs HubSpot Service
- Hiver vs Intercom
- Hiver vs Kayako
- Hiver vs Kustomer
- Hiver vs LiveAgent
- Hiver vs ManageEngine ServiceDesk Plus
- Hiver vs Pipedrive (Service)
- Hiver vs Podio
- Hiver vs Re:amaze
- Hiver vs Richpanel
- Hiver vs Salesforce Service Cloud
- Hiver vs Samanage
- Hiver vs Spiceworks
- Hiver vs SupportBee
- Hiver vs SupportPal
- Hiver vs SysAid
- Hiver vs TeamSupport
- Hiver vs UserVoice
- Hiver vs Vision Helpdesk
- Hiver vs Zendesk
- Hiver vs Zoho Desk
- HubSpot Service vs Intercom
- HubSpot Service vs Kayako
- HubSpot Service vs Kustomer
- HubSpot Service vs LiveAgent
- HubSpot Service vs ManageEngine ServiceDesk Plus
- HubSpot Service vs Pipedrive (Service)
- HubSpot Service vs Podio
- HubSpot Service vs Re:amaze
- HubSpot Service vs Richpanel
- HubSpot Service vs Salesforce Service Cloud
- HubSpot Service vs Samanage
- HubSpot Service vs Spiceworks
- HubSpot Service vs SupportBee
- HubSpot Service vs SupportPal
- HubSpot Service vs SysAid
- HubSpot Service vs TeamSupport
- HubSpot Service vs UserVoice
- HubSpot Service vs Vision Helpdesk
- HubSpot Service vs Zendesk
- HubSpot Service vs Zoho Desk
- Intercom vs Kayako
- Intercom vs Kustomer
- Intercom vs LiveAgent
- Intercom vs ManageEngine ServiceDesk Plus
- Intercom vs Pipedrive (Service)
- Intercom vs Podio
- Intercom vs Re:amaze
- Intercom vs Richpanel
- Intercom vs Salesforce Service Cloud
- Intercom vs Samanage
- Intercom vs Spiceworks
- Intercom vs SupportBee
- Intercom vs SupportPal
- Intercom vs SysAid
- Intercom vs TeamSupport
- Intercom vs UserVoice
- Intercom vs Vision Helpdesk
- Intercom vs Zendesk
- Intercom vs Zoho Desk
- Kayako vs Kustomer
- Kayako vs LiveAgent
- Kayako vs ManageEngine ServiceDesk Plus
- Kayako vs Pipedrive (Service)
- Kayako vs Podio
- Kayako vs Re:amaze
- Kayako vs Richpanel
- Kayako vs Salesforce Service Cloud
- Kayako vs Samanage
- Kayako vs Spiceworks
- Kayako vs SupportBee
- Kayako vs SupportPal
- Kayako vs SysAid
- Kayako vs TeamSupport
- Kayako vs UserVoice
- Kayako vs Vision Helpdesk
- Kayako vs Zendesk
- Kayako vs Zoho Desk
- Kustomer vs LiveAgent
- Kustomer vs ManageEngine ServiceDesk Plus
- Kustomer vs Pipedrive (Service)
- Kustomer vs Podio
- Kustomer vs Re:amaze
- Kustomer vs Richpanel
- Kustomer vs Salesforce Service Cloud
- Kustomer vs Samanage
- Kustomer vs Spiceworks
- Kustomer vs SupportBee
- Kustomer vs SupportPal
- Kustomer vs SysAid
- Kustomer vs TeamSupport
- Kustomer vs UserVoice
- Kustomer vs Vision Helpdesk
- Kustomer vs Zendesk
- Kustomer vs Zoho Desk
- LiveAgent vs ManageEngine ServiceDesk Plus
- LiveAgent vs Pipedrive (Service)
- LiveAgent vs Podio
- LiveAgent vs Re:amaze
- LiveAgent vs Richpanel
- LiveAgent vs Salesforce Service Cloud
- LiveAgent vs Samanage
- LiveAgent vs Spiceworks
- LiveAgent vs SupportBee
- LiveAgent vs SupportPal
- LiveAgent vs SysAid
- LiveAgent vs TeamSupport
- LiveAgent vs UserVoice
- LiveAgent vs Vision Helpdesk
- LiveAgent vs Zendesk
- LiveAgent vs Zoho Desk
- ManageEngine ServiceDesk Plus vs Pipedrive (Service)
- ManageEngine ServiceDesk Plus vs Podio
- ManageEngine ServiceDesk Plus vs Re:amaze
- ManageEngine ServiceDesk Plus vs Richpanel
- ManageEngine ServiceDesk Plus vs Salesforce Service Cloud
- ManageEngine ServiceDesk Plus vs Samanage
- ManageEngine ServiceDesk Plus vs Spiceworks
- ManageEngine ServiceDesk Plus vs SupportBee
- ManageEngine ServiceDesk Plus vs SupportPal
- ManageEngine ServiceDesk Plus vs SysAid
- ManageEngine ServiceDesk Plus vs TeamSupport
- ManageEngine ServiceDesk Plus vs UserVoice
- ManageEngine ServiceDesk Plus vs Vision Helpdesk
- ManageEngine ServiceDesk Plus vs Zendesk
- ManageEngine ServiceDesk Plus vs Zoho Desk
- Pipedrive (Service) vs Podio
- Pipedrive (Service) vs Re:amaze
- Pipedrive (Service) vs Richpanel
- Pipedrive (Service) vs Salesforce Service Cloud
- Pipedrive (Service) vs Samanage
- Pipedrive (Service) vs Spiceworks
- Pipedrive (Service) vs SupportBee
- Pipedrive (Service) vs SupportPal
- Pipedrive (Service) vs SysAid
- Pipedrive (Service) vs TeamSupport
- Pipedrive (Service) vs UserVoice
- Pipedrive (Service) vs Vision Helpdesk
- Pipedrive (Service) vs Zendesk
- Pipedrive (Service) vs Zoho Desk
- Podio vs Re:amaze
- Podio vs Richpanel
- Podio vs Salesforce Service Cloud
- Podio vs Samanage
- Podio vs Spiceworks
- Podio vs SupportBee
- Podio vs SupportPal
- Podio vs SysAid
- Podio vs TeamSupport
- Podio vs UserVoice
- Podio vs Vision Helpdesk
- Podio vs Zendesk
- Podio vs Zoho Desk
- Re:amaze vs Richpanel
- Re:amaze vs Salesforce Service Cloud
- Re:amaze vs Samanage
- Re:amaze vs Spiceworks
- Re:amaze vs SupportBee
- Re:amaze vs SupportPal
- Re:amaze vs SysAid
- Re:amaze vs TeamSupport
- Re:amaze vs UserVoice
- Re:amaze vs Vision Helpdesk
- Re:amaze vs Zendesk
- Re:amaze vs Zoho Desk
- Richpanel vs Salesforce Service Cloud
- Richpanel vs Samanage
- Richpanel vs Spiceworks
- Richpanel vs SupportBee
- Richpanel vs SupportPal
- Richpanel vs SysAid
- Richpanel vs TeamSupport
- Richpanel vs UserVoice
- Richpanel vs Vision Helpdesk
- Richpanel vs Zendesk
- Richpanel vs Zoho Desk
- Salesforce Service Cloud vs Samanage
- Salesforce Service Cloud vs Spiceworks
- Salesforce Service Cloud vs SupportBee
- Salesforce Service Cloud vs SupportPal
- Salesforce Service Cloud vs SysAid
- Salesforce Service Cloud vs TeamSupport
- Salesforce Service Cloud vs UserVoice
- Salesforce Service Cloud vs Vision Helpdesk
- Salesforce Service Cloud vs Zendesk
- Salesforce Service Cloud vs Zoho Desk
- Samanage vs Spiceworks
- Samanage vs SupportBee
- Samanage vs SupportPal
- Samanage vs SysAid
- Samanage vs TeamSupport
- Samanage vs UserVoice
- Samanage vs Vision Helpdesk
- Samanage vs Zendesk
- Samanage vs Zoho Desk
- Spiceworks vs SupportBee
- Spiceworks vs SupportPal
- Spiceworks vs SysAid
- Spiceworks vs TeamSupport
- Spiceworks vs UserVoice
- Spiceworks vs Vision Helpdesk
- Spiceworks vs Zendesk
- Spiceworks vs Zoho Desk
- SupportBee vs SupportPal
- SupportBee vs SysAid
- SupportBee vs TeamSupport
- SupportBee vs UserVoice
- SupportBee vs Vision Helpdesk
- SupportBee vs Zendesk
- SupportBee vs Zoho Desk
- SupportPal vs SysAid
- SupportPal vs TeamSupport
- SupportPal vs UserVoice
- SupportPal vs Vision Helpdesk
- SupportPal vs Zendesk
- SupportPal vs Zoho Desk
- SysAid vs TeamSupport
- SysAid vs UserVoice
- SysAid vs Vision Helpdesk
- SysAid vs Zendesk
- SysAid vs Zoho Desk
- TeamSupport vs UserVoice
- TeamSupport vs Vision Helpdesk
- TeamSupport vs Zendesk
- TeamSupport vs Zoho Desk
- UserVoice vs Vision Helpdesk
- UserVoice vs Zendesk
- UserVoice vs Zoho Desk
- Vision Helpdesk vs Zendesk
- Vision Helpdesk vs Zoho Desk
- Zendesk vs Zoho Desk