Gorgias vs Re:amaze: Helpdesk Comparison (2026)
Gorgias and Re:amaze are helpdesk platforms with differing pricing structures, feature sets, and integration ecosystems. Gorgias offers a lower starting price at $10/user/month compared to Re:amaze's $29/user/month. Re:amaze provides a free tier, which Gorgias does not. Gorgias highlights an AI Agent for automation, while Re:amaze emphasizes unlimited email inboxes, live chat, social media channels, and workflow automation. Gorgias lists over 150 integrations including Klaviyo, Recharge, Loop Returns, and Yotpo; Re:amaze does not list specific integrations.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Unlimited users
- ✓Centralize customer conversations
- ✓Support & ticket management
- ✓AI Agent for automation
- ✓Unlimited Email Inboxes
- ✓Live Chat
- ✓Social Media Channels
- ✓Workflow Automation
When to choose Gorgias
Gorgias is more suitable for users who prioritize a lower starting price per user and specific integrations like Klaviyo, Recharge, Loop Returns, and Yotpo.
When to choose Re:amaze
Re:amaze is more suitable for users who require a free tier, unlimited email inboxes, live chat, social media channel support, and workflow automation, and are comfortable with a higher starting price per user.
Frequently Asked Questions
AI visibility profiles
Is one of these your brand?
Get the full report by email: every helpdesk buyer question we ask, which engines name you, and who gets named instead.