Gorgias vs TeamSupport: Helpdesk Comparison (2026)

An independent side-by-side comparison of Gorgias and TeamSupport for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Gorgias
6 / 63 probes
10%
Below average
TeamSupport
Tracking…
No data yet
Perplexity
Gorgias
445 / 727 probes
61%
Excellent
TeamSupport
Tracking…
No data yet
Gemini
Gorgias
22 / 63 probes
35%
Good
TeamSupport
Tracking…
No data yet
Claude
Gorgias
19 / 82 probes
23%
Average
TeamSupport
Tracking…
No data yet
Copilot
Gorgias
2 / 65 probes
3%
Poor
TeamSupport
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Gorgias
Starting price
$10/user/month
Free tier
gorgias.com
TeamSupport
Starting price
Free tier
teamsupport.com

Key Features

Gorgias
  • Unlimited users
  • Centralize customer conversations
  • Support & ticket management
  • AI Agent for automation
TeamSupport

Feature data is being indexed.

When to choose Gorgias

Choose Gorgias if your team prioritizes its strengths over TeamSupport's. Full guidance populates as Gorgias's feature data is indexed.

When to choose TeamSupport

Choose TeamSupport if your team prioritizes its strengths over Gorgias's. Full guidance populates as TeamSupport's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every helpdesk buyer question we ask, which engines name you, and who gets named instead.

Gorgias

gorgias.com

TeamSupport

teamsupport.com

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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