HappyFox vs Kayako: Helpdesk Comparison (2026)

An independent side-by-side comparison of HappyFox and Kayako for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
HappyFox
Tracking…
No data yet
Kayako
0 / 63 probes
0%
Invisible
Perplexity
HappyFox
Tracking…
No data yet
Kayako
1 / 727 probes
0%
Poor
Gemini
HappyFox
Tracking…
No data yet
Kayako
1 / 63 probes
2%
Poor
Claude
HappyFox
Tracking…
No data yet
Kayako
0 / 82 probes
0%
Invisible
Copilot
HappyFox
Tracking…
No data yet
Kayako
1 / 65 probes
2%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

HappyFox
Starting price
Free tier
happyfox.com
Kayako
Starting price
$1/resolved ticket
Free tier
kayako.com

Key Features

HappyFox

Feature data is being indexed.

Kayako
  • AI resolves issues end-to-end
  • No seat or setup fees
  • Transparent pricing per resolved ticket
  • Integrates with multiple platforms

When to choose HappyFox

Choose HappyFox if your team prioritizes its strengths over Kayako's. Full guidance populates as HappyFox's feature data is indexed.

When to choose Kayako

Choose Kayako if your team prioritizes its strengths over HappyFox's. Full guidance populates as Kayako's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every helpdesk buyer question we ask, which engines name you, and who gets named instead.

HappyFox

happyfox.com

Kayako

kayako.com

Free check

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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