LiveAgent vs TeamSupport: Helpdesk Comparison (2026)

An independent side-by-side comparison of LiveAgent and TeamSupport for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
LiveAgent
0 / 63 probes
0%
Invisible
TeamSupport
Tracking…
No data yet
Perplexity
LiveAgent
3 / 727 probes
0%
Poor
TeamSupport
Tracking…
No data yet
Gemini
LiveAgent
1 / 63 probes
2%
Poor
TeamSupport
Tracking…
No data yet
Claude
LiveAgent
2 / 82 probes
2%
Poor
TeamSupport
Tracking…
No data yet
Copilot
LiveAgent
14 / 65 probes
22%
Average
TeamSupport
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

LiveAgent
Starting price
$15/agent/month
Free tier
Yes
liveagent.com
TeamSupport
Starting price
Free tier
teamsupport.com

Key Features

LiveAgent
  • Ticketing
  • Live chat
  • Knowledgebase
  • Customer Portal
  • Contact forms
  • Automation rules
  • Integrations
  • Multiple language support
TeamSupport

Feature data is being indexed.

When to choose LiveAgent

Choose LiveAgent if your team prioritizes its strengths over TeamSupport's. Full guidance populates as LiveAgent's feature data is indexed.

When to choose TeamSupport

Choose TeamSupport if your team prioritizes its strengths over LiveAgent's. Full guidance populates as TeamSupport's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every helpdesk buyer question we ask, which engines name you, and who gets named instead.

LiveAgent

liveagent.com

TeamSupport

teamsupport.com

Free check

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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