Insightly vs Freshsales: CRM Comparison (2026)

An independent side-by-side comparison of Insightly and Freshsales for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Freshsales leads overall89% cited vs Insightly 23% across 1000 probes.
ChatGPT
Insightly
0 / 90 probes
0%
Invisible
FreshsalesLeads
86 / 92 probes
93%
Excellent
Perplexity
Insightly
51 / 76 probes
67%
Excellent
FreshsalesLeads
58 / 76 probes
76%
Excellent
Gemini
Insightly
50 / 75 probes
67%
Excellent
FreshsalesLeads
55 / 75 probes
73%
Excellent
Claude
Insightly
2 / 134 probes
1%
Poor
FreshsalesLeads
128 / 134 probes
96%
Excellent
Copilot
Insightly
11 / 124 probes
9%
Below average
FreshsalesLeads
118 / 124 probes
95%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com
Freshsales
Starting price
Free tier
freshworks.com

Key Features

Insightly
  • Lead and contact management
  • Project management
  • Advanced reports
  • Pre-built business dashboards
  • AI Copilot
  • Workflow automation
  • Custom scoring models
  • Unlimited role-based permissions
Freshsales
  • Sales-focused CRM
  • AI boost for productivity
  • Easy-to-use interface
  • Modern sales tools

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over Freshsales's. Full guidance populates as Insightly's feature data is indexed.

When to choose Freshsales

Choose Freshsales if your team prioritizes its strengths over Insightly's. Full guidance populates as Freshsales's feature data is indexed.

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