Freshsales was named in 144 of 144 AI answers for this question in the last 90 days.

Freshsales AI visibility

Q: Does ChatGPT recommend Freshsales?

Across its 1000 most recent AI answers to CRM buyer questions (ChatGPT, Perplexity, Gemini, Claude and Copilot), Freshsales was named in 913 — a 91.3% AI visibility rate.

Q: top CRM platforms 2025

Freshsales was named in 210 of 267 AI answers for this question in the last 90 days.

Q: Salesforce alternatives

Freshsales was named in 138 of 150 AI answers for this question in the last 90 days.

Q: best CRM software for small business

Freshsales was named in 148 of 148 AI answers for this question in the last 90 days.

Q: best CRM for startups

Freshsales was named in 128 of 146 AI answers for this question in the last 90 days.

Q: CRM software comparison

Freshsales was named in 145 of 145 AI answers for this question in the last 90 days.

Does ChatGPT recommend Freshsales? Named in 91.3% of 1000 AI answers to CRM buyer questions (most recent checks).

CRMsaasUnclaimed

freshworks.com

Claim Freshsales

AI citation rate · last 90 days

91.3%

Answers citing Freshsales

913/1000

Cited / total probes

—

Rank in CRM

Engine	Cited	Probes	Rate
Copilot	175	175	100%
ChatGPT	274	295	92.9%
Claude	161	176	91.5%
Perplexity	155	177	87.6%
Gemini	148	177	83.6%

AI readiness audit

Can AI engines actually read freshworks.com?

Checks whether ChatGPT, Claude, Perplexity, Gemini and Copilot crawlers are allowed in by Freshsales's robots.txt and firewall, and whether an llms.txt file exists.

Free report

Email me this report

The same numbers you see here, in your inbox, plus a weekly issue tracking how Freshsales moves. The full fix plan stays behind ownership — claim freshworks.com to unlock it.

What reviewers say about Freshsales

Review data is part of the Company plan. Once Freshsales is claimed, we add its ratings and review counts from Google, G2, Capterra and Trustpilot to this page, with the strengths and complaints reviewers repeat most, and keep them updated. AI engines lean on this kind of data when they recommend brands.

Claim Freshsales to add review data

What Freshsales offers

Freshsales is a crm product. The details below are read from freshworks.com and are the same facts the AI engines see when they answer buyer questions about crm.

Key features

Sales-focused CRM
Sell smarter
Close faster
AI boost

Strengths buyers cite

Easy to use
Powerful features
Intuitive interface
Generative AI capabilities

Common criticisms

Pricing details not specified
Integration options unclear
Limited features for free tier
Information dependent on pricing links

Buyer questions we asked the AI engines

These are the real crm questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about Freshsales. Where an answer named a different company, that company is listed.

“top CRM platforms 2025”

Freshsales named in 210 of 267 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce (https://www.salesforce.com) — Still the broadest enterprise CRM platform in 2025, with deep sales, service, marketing, and AI capabilities. 2. Microsoft Dynamics 365 (https://www.microsoft.com/en-us/dynamics-365) — Strong choice for organizations already in the Microsoft ecosystem, with integrated CRM and ERP options. 3. HubSpot (https://www.hubspot.com) — Popular for SMBs and mid-m

“Salesforce alternatives”

Freshsales named in 138 of 150 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Here are some strong Salesforce alternatives, ranked by broad SMB-to-enterprise relevance: 1. HubSpot CRM (https://www.hubspot.com/products/crm) — Great all-in-one alternative if you want sales, marketing, and service tools with a simpler, easier-to-adopt interface. 2. Microsoft Dynamics 365 Sales (https://www.microsoft.com/en-us/dynamics-365/products/sales) — Best fit for organizations already us

“best CRM software for small business”

Freshsales named in 148 of 148 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity

Here are some of the best CRM options for a small business, ranked by broad usefulness and ease of adoption: - HubSpot CRM — Strong free tier, easy setup, great for sales + marketing + customer support as you grow — https://www.hubspot.com/products/crm - Zoho CRM — Very good value, lots of features for small teams, flexible automation, and affordable paid plans — https://www.zoho.com/crm/ - Pipedr

“best CRM for startups”

Freshsales named in 128 of 146 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

For startups, the best CRM is defined by its ability to scale, its ease of implementation, and the availability of a "free" or low-cost tier to preserve capital. Here are the 8 best CRMs for startups ranked by relevance: 1. **HubSpot** (https://www.hubspot.com) — The industry standard for startups due to its robust "HubSpot for Startups" program which offers up to 90% off for eligible seed-stage c

“CRM software comparison”

Freshsales named in 145 of 145 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity

Here are 7 widely used CRM vendors to compare, ranked by general market relevance and breadth of features: 1. Salesforce (https://www.salesforce.com) — Best known for enterprise-grade CRM depth, customization, and a huge app ecosystem. 2. HubSpot (https://www.hubspot.com) — Strong all-in-one CRM with a very easy onboarding experience and a popular free tier. 3. Microsoft Dynamics 365 (https://dyna

“best sales CRM tools”

Freshsales named in 144 of 144 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity

1. Salesforce Sales Cloud (https://www.salesforce.com/products/sales-cloud/overview/) — Best for enterprise sales teams that need a highly customizable CRM with deep automation, forecasting, and reporting. 2. HubSpot Sales Hub (https://www.hubspot.com/products/sales) — Great for teams wanting an easy-to-use CRM with built-in sales engagement, pipeline tracking, and marketing integration. 3. Micros

More on Freshsales

CRM leaderboard

20 brands tracked in this category

Freshsales alternatives

The brands AI engines name instead, ranked by citation share

Best crm list

Where Freshsales places in the ranked list

Head-to-head comparisons

Freshsales vs Nutshell Freshsales vs Copper Freshsales vs ActiveCampaign Freshsales vs Monday CRM Freshsales vs SugarCRM Freshsales vs Pipedrive Freshsales vs Capsule Freshsales vs Salesforce Freshsales vs Close Freshsales vs Insightly Freshsales vs Nimble Freshsales vs Keap

Embed your AI visibility badge

Drop this on your site. The badge is served live and updates automatically as Freshsales's citation share changes across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

HTML

<a href="https://pressgeo.com/brand/freshsales?utm_source=badge&utm_medium=referral&utm_campaign=freshworks.com" target="_blank" rel="noopener"><img src="https://pressgeo.com/api/public/badge/freshworks.com.svg" alt="PressGEO AI Visibility — Freshsales" width="260" height="78" /></a>

Markdown

[![PressGEO AI Visibility — Freshsales](https://pressgeo.com/api/public/badge/freshworks.com.svg)](https://pressgeo.com/brand/freshsales?utm_source=badge&utm_medium=referral&utm_campaign=freshworks.com)

Is this your brand?

Claim Freshsales to see which queries you lose, which engines skip you, and get the answer pages, listings, and releases that move your citation rate.