Insightly vs Capsule: CRM Comparison (2026)
An independent side-by-side comparison of Insightly and Capsule for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Insightly leads overall — 23% cited vs Capsule 1% across 1000 probes.
ChatGPT
Insightly
0 / 91 probes
0%
InvisibleCapsuleLeads
1 / 91 probes
1%
PoorPerplexity
InsightlyLeads
51 / 76 probes
67%
ExcellentCapsule
0 / 76 probes
0%
InvisibleGemini
InsightlyLeads
50 / 75 probes
67%
ExcellentCapsule
0 / 75 probes
0%
InvisibleClaude
Insightly
2 / 134 probes
1%
PoorCapsuleLeads
5 / 134 probes
4%
PoorCopilot
InsightlyLeads
11 / 124 probes
9%
Below averageCapsule
0 / 124 probes
0%
InvisibleScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Insightly
- ✓Lead and contact management
- ✓Project management
- ✓Advanced reports
- ✓Pre-built business dashboards
- ✓AI Copilot
- ✓Workflow automation
- ✓Custom scoring models
- ✓Unlimited role-based permissions
Capsule
- ✓250 Contacts
- ✓5 custom fields
- ✓1 Sales Pipeline
- ✓Advanced Mail Connection
- ✓Email Templates
- ✓Workflow Automations
- ✓AI Pipeline Generator
- ✓Multiple Sales Pipelines
When to choose Insightly
Choose Insightly if your team prioritizes its strengths over Capsule's. Full guidance populates as Insightly's feature data is indexed.
When to choose Capsule
Choose Capsule if your team prioritizes its strengths over Insightly's. Full guidance populates as Capsule's feature data is indexed.