Insightly vs Capsule: CRM Comparison (2026)

An independent side-by-side comparison of Insightly and Capsule for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Insightly
Tracking…
No data yet
Capsule
3 / 259 probes
1%
Poor
Perplexity
Insightly
Tracking…
No data yet
Capsule
0 / 186 probes
0%
Invisible
Gemini
Insightly
Tracking…
No data yet
Capsule
1 / 186 probes
1%
Poor
Claude
Insightly
Tracking…
No data yet
Capsule
1 / 185 probes
1%
Poor
Copilot
Insightly
Tracking…
No data yet
Capsule
2 / 184 probes
1%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com ↗
Capsule
Starting price
$18/user/month
Free tier
Yes
capsulecrm.com ↗

Key Features

Insightly
  • ✓Lead and contact management
  • ✓Project management
  • ✓Advanced reports
  • ✓Pre-built business dashboards
  • ✓AI Copilot
  • ✓Workflow automation
  • ✓Custom scoring models
  • ✓Unlimited role-based permissions
Capsule
  • ✓250 Contacts
  • ✓5 custom fields
  • ✓1 Sales Pipeline
  • ✓Advanced Mail Connection
  • ✓Email Templates
  • ✓Workflow Automations
  • ✓AI Pipeline Generator
  • ✓Multiple Sales Pipelines

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over Capsule's. Full guidance populates as Insightly's feature data is indexed.

When to choose Capsule

Choose Capsule if your team prioritizes its strengths over Insightly's. Full guidance populates as Capsule's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

Insightly

insightly.com

Capsule

capsulecrm.com

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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