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Capsule AI visibility

Does ChatGPT recommend Capsule? Named in 0.7% of 1000 AI answers to CRM buyer questions (most recent checks).

CRMsaasUnclaimed
capsulecrm.com

AI citation rate · last 90 days

0.7%
Answers citing Capsule
7/1000
Cited / total probes
#1
Rank in CRM
EngineCitedProbesRate
Copilot21751.1%
ChatGPT32951%
Claude11760.6%
Gemini11770.6%
Perplexity01770%
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What reviewers say about Capsule

Review data is part of the Company plan. Once Capsule is claimed, we add its ratings and review counts from Google, G2, Capterra and Trustpilot to this page, with the strengths and complaints reviewers repeat most, and keep them updated. AI engines lean on this kind of data when they recommend brands.

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What Capsule offers

Capsule is a crm product starting at $18/user/month, with a free tier. The details below are read from capsulecrm.com and are the same facts the AI engines see when they answer buyer questions about crm.

Key features
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Advanced Mail Connection
  • Email Templates
  • Workflow Automations
  • AI Pipeline Generator
  • Multiple Sales Pipelines
Strengths buyers cite
  • User-friendly interface
  • Flexible pricing options
  • Strong customer support
  • Wide range of integrations
Common criticisms
  • Limited features on free plan
  • No built-in phone system
  • Higher cost for advanced features
  • Limited users on free version

Buyer questions we asked the AI engines

These are the real crm questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about Capsule. Where an answer named a different company, that company is listed.

“top CRM platforms 2025”

No answer named Capsule across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce (https://www.salesforce.com) — Still the broadest enterprise CRM platform in 2025, with deep sales, service, marketing, and AI capabilities. 2. Microsoft Dynamics 365 (https://www.microsoft.com/en-us/dynamics-365) — Strong choice for organizations already in the Microsoft ecosystem, with integrated CRM and ERP options. 3. HubSpot (https://www.hubspot.com) — Popular for SMBs and mid-m

“Salesforce alternatives”

No answer named Capsule across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Here are some strong Salesforce alternatives, ranked by broad SMB-to-enterprise relevance: 1. HubSpot CRM (https://www.hubspot.com/products/crm) — Great all-in-one alternative if you want sales, marketing, and service tools with a simpler, easier-to-adopt interface. 2. Microsoft Dynamics 365 Sales (https://www.microsoft.com/en-us/dynamics-365/products/sales) — Best fit for organizations already us

“best CRM software for small business”

Capsule named in 7 of 148 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Here are some of the best CRM options for a small business, ranked by broad usefulness and ease of adoption: - HubSpot CRM — Strong free tier, easy setup, great for sales + marketing + customer support as you grow — https://www.hubspot.com/products/crm - Zoho CRM — Very good value, lots of features for small teams, flexible automation, and affordable paid plans — https://www.zoho.com/crm/ - Pipedr

“best CRM for startups”

No answer named Capsule across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

For startups, the best CRM is defined by its ability to scale, its ease of implementation, and the availability of a "free" or low-cost tier to preserve capital. Here are the 8 best CRMs for startups ranked by relevance: 1. **HubSpot** (https://www.hubspot.com) — The industry standard for startups due to its robust "HubSpot for Startups" program which offers up to 90% off for eligible seed-stage c

“CRM software comparison”

No answer named Capsule across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

Here are 7 widely used CRM vendors to compare, ranked by general market relevance and breadth of features: 1. Salesforce (https://www.salesforce.com) — Best known for enterprise-grade CRM depth, customization, and a huge app ecosystem. 2. HubSpot (https://www.hubspot.com) — Strong all-in-one CRM with a very easy onboarding experience and a popular free tier. 3. Microsoft Dynamics 365 (https://dyna

“best sales CRM tools”

No answer named Capsule across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce Sales Cloud (https://www.salesforce.com/products/sales-cloud/overview/) — Best for enterprise sales teams that need a highly customizable CRM with deep automation, forecasting, and reporting. 2. HubSpot Sales Hub (https://www.hubspot.com/products/sales) — Great for teams wanting an easy-to-use CRM with built-in sales engagement, pipeline tracking, and marketing integration. 3. Micros

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Capsule AI visibility score — 0.7% of AI answers

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