Keap vs Freshsales: CRM Comparison (2026)

An independent side-by-side comparison of Keap and Freshsales for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Keap
9 / 289 probes
3%
Poor
Freshsales
Tracking…
No data yet
Perplexity
Keap
0 / 103 probes
0%
Invisible
Freshsales
Tracking…
No data yet
Gemini
Keap
1 / 104 probes
1%
Poor
Freshsales
Tracking…
No data yet
Claude
Keap
50 / 216 probes
23%
Average
Freshsales
Tracking…
No data yet
Copilot
Keap
132 / 288 probes
46%
Good
Freshsales
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Keap
Starting price
$299/mo
Free tier
keap.com
Freshsales
Starting price
Free tier
freshworks.com

Key Features

Keap
  • CRM
  • Automation Builder
  • Sales Pipeline
  • Email & Text
  • Landing Pages
  • Payments
  • Appointments
  • Reporting
Freshsales
  • Sales-focused CRM
  • AI boost for productivity
  • Easy-to-use interface
  • Modern sales tools

When to choose Keap

Choose Keap if your team prioritizes its strengths over Freshsales's. Full guidance populates as Keap's feature data is indexed.

When to choose Freshsales

Choose Freshsales if your team prioritizes its strengths over Keap's. Full guidance populates as Freshsales's feature data is indexed.

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