Keap vs Capsule: CRM Comparison (2026)

An independent side-by-side comparison of Keap and Capsule for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Keap
Tracking…
No data yet
Capsule
1 / 289 probes
0%
Poor
Perplexity
Keap
Tracking…
No data yet
Capsule
0 / 103 probes
0%
Invisible
Gemini
Keap
Tracking…
No data yet
Capsule
0 / 104 probes
0%
Invisible
Claude
Keap
Tracking…
No data yet
Capsule
8 / 216 probes
4%
Poor
Copilot
Keap
Tracking…
No data yet
Capsule
7 / 288 probes
2%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Keap
Starting price
$299/mo
Free tier
keap.com
Capsule
Starting price
$18/user/month
Free tier
Yes
capsulecrm.com

Key Features

Keap
  • CRM
  • Automation Builder
  • Sales Pipeline
  • Email & Text
  • Landing Pages
  • Payments
  • Appointments
  • Reporting
Capsule
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Advanced Mail Connection
  • Email Templates
  • Workflow Automations
  • AI Pipeline Generator
  • Multiple Sales Pipelines

When to choose Keap

Choose Keap if your team prioritizes its strengths over Capsule's. Full guidance populates as Keap's feature data is indexed.

When to choose Capsule

Choose Capsule if your team prioritizes its strengths over Keap's. Full guidance populates as Capsule's feature data is indexed.

More CRM Comparisons