SugarCRM vs Insightly: CRM Comparison (2026)

An independent side-by-side comparison of SugarCRM and Insightly for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
SugarCRM
Tracking…
No data yet
Insightly
1 / 259 probes
0%
Poor
Perplexity
SugarCRM
Tracking…
No data yet
Insightly
113 / 186 probes
61%
Excellent
Gemini
SugarCRM
Tracking…
No data yet
Insightly
111 / 186 probes
60%
Excellent
Claude
SugarCRM
Tracking…
No data yet
Insightly
5 / 185 probes
3%
Poor
Copilot
SugarCRM
Tracking…
No data yet
Insightly
9 / 184 probes
5%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

SugarCRM
Starting price
$59/user/month
Free tier
—
sugarcrm.com ↗
Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com ↗

Key Features

SugarCRM
  • ✓Accounts & contact management
  • ✓Opportunity tracking
  • ✓Pipeline management
  • ✓Business process management
  • ✓Reporting & analytics
  • ✓Mobility
  • ✓Enhanced support
  • ✓Predictive lead scoring
Insightly
  • ✓Lead and contact management
  • ✓Project management
  • ✓Advanced reports
  • ✓Pre-built business dashboards
  • ✓AI Copilot
  • ✓Workflow automation
  • ✓Custom scoring models
  • ✓Unlimited role-based permissions

When to choose SugarCRM

Choose SugarCRM if your team prioritizes its strengths over Insightly's. Full guidance populates as SugarCRM's feature data is indexed.

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over SugarCRM's. Full guidance populates as Insightly's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

SugarCRM

sugarcrm.com

Insightly

insightly.com

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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