SugarCRM vs ActiveCampaign: CRM Comparison (2026)

An independent side-by-side comparison of SugarCRM and ActiveCampaign for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
SugarCRM
Tracking…
No data yet
ActiveCampaign
2 / 259 probes
1%
Poor
Perplexity
SugarCRM
Tracking…
No data yet
ActiveCampaign
1 / 186 probes
1%
Poor
Gemini
SugarCRM
Tracking…
No data yet
ActiveCampaign
1 / 186 probes
1%
Poor
Claude
SugarCRM
Tracking…
No data yet
ActiveCampaign
2 / 185 probes
1%
Poor
Copilot
SugarCRM
Tracking…
No data yet
ActiveCampaign
2 / 184 probes
1%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

SugarCRM
Starting price
$59/user/month
Free tier
—
sugarcrm.com ↗
ActiveCampaign
Starting price
$15/mo
Free tier
—
activecampaign.com ↗

Key Features

SugarCRM
  • ✓Accounts & contact management
  • ✓Opportunity tracking
  • ✓Pipeline management
  • ✓Business process management
  • ✓Reporting & analytics
  • ✓Mobility
  • ✓Enhanced support
  • ✓Predictive lead scoring
ActiveCampaign
  • ✓Active Intelligence
  • ✓Marketing automation
  • ✓Email Marketing
  • ✓Limited segmentation
  • ✓5 actions per automation
  • ✓Standard CRM & ecommerce integrations
  • ✓1 user

When to choose SugarCRM

Choose SugarCRM if your team prioritizes its strengths over ActiveCampaign's. Full guidance populates as SugarCRM's feature data is indexed.

When to choose ActiveCampaign

Choose ActiveCampaign if your team prioritizes its strengths over SugarCRM's. Full guidance populates as ActiveCampaign's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

SugarCRM

sugarcrm.com

ActiveCampaign

activecampaign.com

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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