SugarCRM was named in 1 of 144 AI answers for this question in the last 90 days.

SugarCRM AI visibility

Q: Does ChatGPT recommend SugarCRM?

Across its 1000 most recent AI answers to CRM buyer questions (ChatGPT, Perplexity, Gemini, Claude and Copilot), SugarCRM was named in 127 — a 12.7% AI visibility rate.

Q: top CRM platforms 2025

No AI answer named SugarCRM for this question in the last 90 days; salesforce.com was cited instead.

Q: Salesforce alternatives

SugarCRM was named in 108 of 150 AI answers for this question in the last 90 days.

Q: best CRM software for small business

No AI answer named SugarCRM for this question in the last 90 days; hubspot.com was cited instead.

Q: best CRM for startups

No AI answer named SugarCRM for this question in the last 90 days; hubspot.com was cited instead.

Q: CRM software comparison

SugarCRM was named in 18 of 145 AI answers for this question in the last 90 days.

Does ChatGPT recommend SugarCRM? Named in 12.7% of 1000 AI answers to CRM buyer questions (most recent checks).

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AI citation rate · last 90 days

12.7%

Answers citing SugarCRM

127/1000

Cited / total probes

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Rank in CRM

Engine	Cited	Probes	Rate
Copilot	42	175	24%
Gemini	23	177	13%
Claude	22	176	12.5%
Perplexity	18	177	10.2%
ChatGPT	22	295	7.5%

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What reviewers say about SugarCRM

Review data is part of the Company plan. Once SugarCRM is claimed, we add its ratings and review counts from Google, G2, Capterra and Trustpilot to this page, with the strengths and complaints reviewers repeat most, and keep them updated. AI engines lean on this kind of data when they recommend brands.

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What SugarCRM offers

SugarCRM is a crm product starting at $59/user/month. The details below are read from sugarcrm.com and are the same facts the AI engines see when they answer buyer questions about crm.

Key features

Accounts & contact management
Opportunity tracking
Pipeline management
Business process management
Reporting & analytics
Mobility
Enhanced support
Predictive lead scoring

Strengths buyers cite

Easy customization without extensive coding.
Comprehensive analytics tools.
Strong customer support options.
User satisfaction at 96%.

Common criticisms

15 user minimum required.
Pricing may be high for smaller teams.
Initial setup can be complex.
Limited information on free tiers.

Buyer questions we asked the AI engines

These are the real crm questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about SugarCRM. Where an answer named a different company, that company is listed.

“top CRM platforms 2025”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce (https://www.salesforce.com) — Still the broadest enterprise CRM platform in 2025, with deep sales, service, marketing, and AI capabilities. 2. Microsoft Dynamics 365 (https://www.microsoft.com/en-us/dynamics-365) — Strong choice for organizations already in the Microsoft ecosystem, with integrated CRM and ERP options. 3. HubSpot (https://www.hubspot.com) — Popular for SMBs and mid-m

“Salesforce alternatives”

SugarCRM named in 108 of 150 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Here are some strong Salesforce alternatives, ranked by broad SMB-to-enterprise relevance: 1. HubSpot CRM (https://www.hubspot.com/products/crm) — Great all-in-one alternative if you want sales, marketing, and service tools with a simpler, easier-to-adopt interface. 2. Microsoft Dynamics 365 Sales (https://www.microsoft.com/en-us/dynamics-365/products/sales) — Best fit for organizations already us

“best CRM software for small business”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Here are some of the best CRM options for a small business, ranked by broad usefulness and ease of adoption: - HubSpot CRM — Strong free tier, easy setup, great for sales + marketing + customer support as you grow — https://www.hubspot.com/products/crm - Zoho CRM — Very good value, lots of features for small teams, flexible automation, and affordable paid plans — https://www.zoho.com/crm/ - Pipedr

“best CRM for startups”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

For startups, the best CRM is defined by its ability to scale, its ease of implementation, and the availability of a "free" or low-cost tier to preserve capital. Here are the 8 best CRMs for startups ranked by relevance: 1. **HubSpot** (https://www.hubspot.com) — The industry standard for startups due to its robust "HubSpot for Startups" program which offers up to 90% off for eligible seed-stage c

“CRM software comparison”

SugarCRM named in 18 of 145 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

Here are 7 widely used CRM vendors to compare, ranked by general market relevance and breadth of features: 1. Salesforce (https://www.salesforce.com) — Best known for enterprise-grade CRM depth, customization, and a huge app ecosystem. 2. HubSpot (https://www.hubspot.com) — Strong all-in-one CRM with a very easy onboarding experience and a popular free tier. 3. Microsoft Dynamics 365 (https://dyna

“best sales CRM tools”

SugarCRM named in 1 of 144 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce Sales Cloud (https://www.salesforce.com/products/sales-cloud/overview/) — Best for enterprise sales teams that need a highly customizable CRM with deep automation, forecasting, and reporting. 2. HubSpot Sales Hub (https://www.hubspot.com/products/sales) — Great for teams wanting an easy-to-use CRM with built-in sales engagement, pipeline tracking, and marketing integration. 3. Micros

More on SugarCRM

CRM leaderboard

20 brands tracked in this category

SugarCRM alternatives

The brands AI engines name instead, ranked by citation share

Best crm list

Where SugarCRM places in the ranked list

Head-to-head comparisons

SugarCRM vs Pipedrive SugarCRM vs Salesforce SugarCRM vs Insightly SugarCRM vs Keap SugarCRM vs Freshsales SugarCRM vs Monday CRM SugarCRM vs HubSpot SugarCRM vs ActiveCampaign SugarCRM vs Zoho CRM SugarCRM vs Nutshell SugarCRM vs Close SugarCRM vs Capsule

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