SugarCRM was named in 1 of 114 AI answers for this question in the last 90 days.

SugarCRM AI visibility

Q: Does ChatGPT recommend SugarCRM?

Across its 1000 most recent AI answers to CRM buyer questions (ChatGPT, Perplexity, Gemini, Claude and Copilot), SugarCRM was named in 103 — a 10.3% AI visibility rate.

Q: top CRM platforms 2025

No AI answer named SugarCRM for this question in the last 90 days; salesforce.com was cited instead.

Q: best CRM software for small business

No AI answer named SugarCRM for this question in the last 90 days; hubspot.com was cited instead.

Q: Salesforce alternatives

SugarCRM was named in 85 of 117 AI answers for this question in the last 90 days.

Q: best CRM for startups

No AI answer named SugarCRM for this question in the last 90 days; hubspot.com was cited instead.

Q: CRM software comparison

SugarCRM was named in 17 of 115 AI answers for this question in the last 90 days.

Does ChatGPT recommend SugarCRM? Named in 10.3% of 1000 AI answers to CRM buyer questions (most recent checks).

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AI citation rate · last 90 days

10.3%

Answers citing SugarCRM

103/1000

Cited / total probes

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Rank in CRM

Engine	Cited	Probes	Rate
Copilot	37	139	26.6%
Claude	17	139	12.2%
Gemini	17	139	12.2%
Perplexity	16	140	11.4%
ChatGPT	16	443	3.6%

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What reviewers say about SugarCRM

Review data is part of the Company plan. Once SugarCRM is claimed, we add its ratings and review counts from Google, G2, Capterra and Trustpilot to this page, with the strengths and complaints reviewers repeat most, and keep them updated. AI engines lean on this kind of data when they recommend brands.

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What SugarCRM offers

SugarCRM is a crm product starting at $59/user/month. The details below are read from sugarcrm.com and are the same facts the AI engines see when they answer buyer questions about crm.

Key features

Accounts & contact management
Opportunity tracking
Pipeline management
Business process management
Reporting & analytics
Mobility
Enhanced support
Predictive lead scoring

Strengths buyers cite

Easy customization without extensive coding.
Comprehensive analytics tools.
Strong customer support options.
User satisfaction at 96%.

Common criticisms

15 user minimum required.
Pricing may be high for smaller teams.
Initial setup can be complex.
Limited information on free tiers.

Buyer questions we asked the AI engines

These are the real crm questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about SugarCRM. Where an answer named a different company, that company is listed.

“top CRM platforms 2025”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce (https://www.salesforce.com) — market-leading, highly extensible enterprise CRM with Einstein AI, huge AppExchange ecosystem and strong omnichannel/customer‑360 capabilities. 2. Microsoft Dynamics 365 (https://dynamics.microsoft.com) — best if you run Microsoft 365/Azure; tightly integrated with Power Platform for low‑code apps and enterprise AI/analytics. 3. HubSpot CRM (https://www

“best CRM software for small business”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

- HubSpot CRM — free, easy to use, and scales into HubSpot’s sales/marketing tools — https://www.hubspot.com - Zoho CRM — very affordable and highly customizable, good if you use other Zoho apps — https://www.zoho.com/crm/ - Pipedrive — sales-focused, visual pipeline CRM that’s simple to set up for small sales teams — https://www.pipedrive.com - Salesforce Essentials — the small-business edition o

“Salesforce alternatives”

SugarCRM named in 85 of 117 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

Choosing an alternative to Salesforce often depends on specific needs like budget, industry focus, ease of use, or the complexity of features required. Here are 5-8 highly-regarded Salesforce alternatives, ranked by their relevance and comprehensive feature sets: 1. **Microsoft Dynamics 365 Sales** (https://dynamics.microsoft.com/en-us/sales/overview/) — A robust CRM solution deeply integrated wit

“best CRM for startups”

No answer named SugarCRM across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: hubspot.com

1. HubSpot CRM (https://www.hubspot.com) — free, easy-to-start CRM with built-in marketing/sales tools and many integrations, ideal for early-stage startups. 2. Pipedrive (https://www.pipedrive.com) — pipeline-focused, simple UI and affordable plans that help small sales teams close deals quickly. 3. Zoho CRM (https://www.zoho.com/crm) — very cost-effective and highly customizable CRM that scales

“CRM software comparison”

SugarCRM named in 17 of 115 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

1. Salesforce (https://www.salesforce.com) — market-leading, highly customizable CRM with extensive app ecosystem and enterprise-grade sales, service, and marketing features. 2. HubSpot CRM (https://www.hubspot.com) — free entry-level CRM that scales into integrated marketing, sales, and service hubs; great for inbound-focused teams and easy onboarding. 3. Microsoft Dynamics 365 (https://dynamics.

“best sales CRM tools”

SugarCRM named in 1 of 114 answers across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: salesforce.com

Here are top sales CRM tools, ranked by relevance and use case: - Salesforce Sales Cloud — market-leading, highly customizable enterprise CRM with an extensive app ecosystem — https://www.salesforce.com/products/sales-cloud/overview/ - HubSpot CRM — free-to-start, easy setup with integrated marketing and sales features ideal for SMBs — https://www.hubspot.com/products/crm - Microsoft Dynamics 365

More on SugarCRM

CRM leaderboard

20 brands tracked in this category

SugarCRM alternatives

The brands AI engines name instead, ranked by citation share

Best crm list

Where SugarCRM places in the ranked list

Head-to-head comparisons

SugarCRM vs Pipedrive SugarCRM vs Salesforce SugarCRM vs Insightly SugarCRM vs Keap SugarCRM vs Nutshell SugarCRM vs Close SugarCRM vs HubSpot SugarCRM vs Capsule SugarCRM vs Nimble SugarCRM vs Copper SugarCRM vs Freshsales SugarCRM vs Monday CRM

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