Luma Health vs Updox: Patient Engagement Comparison (2026)

An independent side-by-side comparison of Luma Health and Updox for patient engagement buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask patient engagement questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Luma Health
Tracking…
No data yet
Updox
0 / 1 probes
0%
Invisible
Perplexity
Luma HealthLeads
1 / 1 probes
100%
Excellent
Updox
1 / 2 probes
50%
Excellent
Gemini
Luma Health
Tracking…
No data yet
Updox
0 / 1 probes
0%
Invisible
Claude
Luma Health
Tracking…
No data yet
Updox
0 / 1 probes
0%
Invisible
Copilot
Luma Health
Tracking…
No data yet
Updox
0 / 1 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Luma Health
Starting price
—
Free tier
—
lumahealth.io ↗
Updox
Starting price
—
Free tier
—
updox.com ↗

Key Features

Luma Health

Feature data is being indexed.

Updox
  • ✓Customizable packages based on needs
  • ✓Up to 10,000 fax pages with Enterprise plan
  • ✓Up to 500 telehealth sessions per month
  • ✓Patient reminders for up to 2,500 appointments
  • ✓Secure messaging with 24/7 support
  • ✓Mobile round list
  • ✓EHR/PM integrations
  • ✓Usage-based pricing model

When to choose Luma Health

Choose Luma Health if your team prioritizes its strengths over Updox's. Full guidance populates as Luma Health's feature data is indexed.

When to choose Updox

Choose Updox if your team prioritizes its strengths over Luma Health's. Full guidance populates as Updox's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every patient engagement buyer question we ask, which engines name you, and who gets named instead.

Luma Health

lumahealth.io

Updox

updox.com

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Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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