Ranked list · Patient Engagement · 9 companies
Best Patient Engagement Software in 2026
The top patient engagement software offers diverse features for healthcare providers to streamline communication, manage appointments, and improve patient satisfaction. These platforms integrate with existing systems to enhance efficiency and patient outreach.
Weave offers comprehensive patient communication tools, including call analytics, digital forms, text-to-pay, and two-way text messaging.
From $249/month
- · Starting price: $249/month
- · Key features: Award-winning customer support, Expert onboarding, Call Analytics, Digital Forms, Text to Pay
- · Integrates with: Dentrix, Eaglesoft, OpenDental, Modernizing Medicine, AthenaHealth
- · Strengths: Comprehensive patient communication tools; User-friendly interface; Great customer support
Spruce Health provides advanced medical communication with HIPAA BAA, customizable shared inboxes, and AI-enabled voicemail transcription.
Free tier · paid from $24/month
- · Starting price: $24/month
- · Free tier available
- · Key features: HIPAA BAA, Advanced medical phone, text, video, fax, Customizable, shared inbox, Auto-replies, AI-enabled voicemail transcription
- · Integrates with: VoIP Phone Service, AI-enabled transcription & summarization
- · Strengths: Offers comprehensive communication tools; Easy implementation and onboarding; Month-to-month billing options
Doxy.me focuses on telehealth with unlimited calls, chat, screen sharing, and HD video, all while maintaining HIPAA compliance.
Free tier · paid from $29/user/month
- · Starting price: $29/user/month
- · Free tier available
- · Key features: Unlimited calls, Chat during sessions, Screen sharing, HD, reliable video, Group calls
- · Strengths: User-friendly for telehealth; Great for small and large teams; HIPAA compliant for security
Relatient features AI-powered patient scheduling, automated call handling, and omnichannel communications with EHR system integration.
- · Key features: AI-powered patient scheduling, Automated call handling, Omnichannel communications, Self-scheduling options, Integration with EHR systems
- · Integrates with: athenahealth, MEDITECH, eClinicalWorks, Nextgen, Greenway
- · Strengths: Improves call center performance; Streamlines patient booking; AI-driven automation reduces errors
OhMD offers two-way SMS, voice and video calling, voicemail transcription, and website chat, with HIPAA-compliant texting.
From $300/month
- · Starting price: $300/month
- · Key features: Two-way SMS with patients, Voice and video calling, Voicemail transcription, Website chat, Team messaging
- · Integrates with: EHR integration, API & integration extensions
- · Strengths: HIPAA-compliant texting; AI answers calls; Custom onboarding options
Updox provides customizable packages that support up to 500 telehealth sessions per month and 10,000 fax pages with the Enterprise plan.
- · Key features: Customizable packages based on needs, Up to 10,000 fax pages with Enterprise plan, Up to 500 telehealth sessions per month, Patient reminders for up to 2,500 appointments, Secure messaging with 24/7 support
- · Integrates with: EHR, PM
- · Strengths: Flexible pricing based on usage; Customizable packages for practices; Support for various practice sizes
Klara supports multichannel patient communication, automated appointment reminders, and self-scheduling with two-factor authentication.
- · Key features: Multichannel patient communication, Automated appointment reminders, No password required to use, Two-factor authentication available, Voicemail transcription
- · Strengths: Enhances patient engagement; Saves time for healthcare providers; Reduces phone tag
PatientPop includes features such as complete patient history, AI-generated clinical notes, and electronic prescriptions.
- · Key features: Complete patient history, AI-generated clinical notes, Electronic prescriptions, Telehealth, Provider scheduling
- · Strengths: User-friendly interface; Excellent customer support; Comprehensive features
Phreesia offers customizable packages to streamline intake and increase collections, with reported reductions in no-show rates.
- · Key features: Customizable packages for healthcare organizations, Streamline intake and increase collections, 79% reduction in no-show rate, 96% patient satisfaction rate
- · Strengths: Tailored solutions for various organization sizes; Proven return on investment metrics; Helps reduce staff burnout
How we rank
Composite score, weighted across five public signals from each company's published releases:
- · Recency (25%) — exponential decay from the most recent release
- · Volume (20%) — releases published in the last 90 days
- · GEO score (25%) — average AI-optimization score
- · Citations (20%) — confirmed AI-engine citations
- · Entities (10%) — entity richness per release