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Updox AI visibility

Does ChatGPT recommend Updox? Named in 16.7% of 6 AI answers to Patient Engagement buyer questions (most recent checks).

Patient EngagementhealthcareUnclaimed
updox.com
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AI citation rate · last 90 days

16.7%
Answers citing Updox
1/6
Cited / total probes
#7
Rank in Patient Engagement
EngineCitedProbesRate
Perplexity1250%
ChatGPT010%
Claude010%
Copilot010%
Gemini010%
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What reviewers say about Updox

Review data is part of the Company plan. Once Updox is claimed, we add its ratings and review counts from Google, G2, Capterra and Trustpilot to this page, with the strengths and complaints reviewers repeat most, and keep them updated. AI engines lean on this kind of data when they recommend brands.

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What Updox offers

Updox is a patient engagement product. The details below are read from updox.com and are the same facts the AI engines see when they answer buyer questions about patient engagement.

Key features
  • Customizable packages based on needs
  • Up to 10,000 fax pages with Enterprise plan
  • Up to 500 telehealth sessions per month
  • Patient reminders for up to 2,500 appointments
  • Secure messaging with 24/7 support
  • Mobile round list
  • EHR/PM integrations
  • Usage-based pricing model
Strengths buyers cite
  • Flexible pricing based on usage
  • Customizable packages for practices
  • Support for various practice sizes
  • Access to benchmark data for planning
Common criticisms
  • No stated fixed pricing
  • Dependent on consultation for costs
  • Complexity of customization
  • Pricing details require direct inquiry

Buyer questions we asked the AI engines

These are the real patient engagement questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about Updox. Where an answer named a different company, that company is listed.

“best patient engagement platforms”

No answer named Updox across ChatGPT, Claude, Copilot, Gemini, Perplexity · cited instead: epic.com

1. Epic MyChart (https://www.epic.com) — enterprise-grade patient portal and engagement suite (MyChart) tightly integrated with Epic EHR, widely used by hospitals for scheduling, messaging, test results, and telehealth. 2. Oracle Cerner (https://www.cerner.com) — Cerner’s patient engagement products (patient portal, app and communication tools) integrated with Cerner EHR for large health systems a

“Klara alternatives”

Updox named in 1 of 1 answers across Perplexity

If you are looking for alternatives to Klara for patient communication and engagement, several platforms offer HIPAA-compliant messaging, automated scheduling, and telehealth integration. Here are the top 7 alternatives ranked by their relevance and feature sets: - **Luma Health** (https://www.lumahealth.io) — A robust patient success platform that excels in automated appointment reminders, waitli

More on Updox

Patient Engagement leaderboard
20 brands tracked in this category
Updox alternatives
The brands AI engines name instead, ranked by citation share
Best patient engagement list
Where Updox places in the ranked list
Head-to-head comparisons
Updox vs KlaraUpdox vs OhMDUpdox vs WeaveUpdox vs RelatientUpdox vs PatientPopUpdox vs PhreesiaUpdox vs Spruce HealthUpdox vs Doxy.meUpdox vs Syllable

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A dated snapshot of Updox's AI visibility, regenerated from the latest 90 days of checks every time it's loaded.

Updox AI visibility score — 16.7% of AI answers
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