Re:amaze vs Gorgias: Helpdesk Comparison (2026)

An independent side-by-side comparison of Re:amaze and Gorgias for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Re:amaze
Tracking…
No data yet
Gorgias
49 / 200 probes
25%
Average
Perplexity
Re:amaze
Tracking…
No data yet
Gorgias
134 / 200 probes
67%
Excellent
Gemini
Re:amaze
Tracking…
No data yet
Gorgias
108 / 199 probes
54%
Excellent
Claude
Re:amaze
Tracking…
No data yet
Gorgias
57 / 200 probes
28%
Average
Copilot
Re:amaze
Tracking…
No data yet
Gorgias
10 / 201 probes
5%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Re:amaze
Starting price
$29/user/month
Free tier
Yes
reamaze.com ↗
Gorgias
Starting price
$10/user/month
Free tier
—
gorgias.com ↗

Key Features

Re:amaze
  • ✓Unlimited Email Inboxes
  • ✓Live Chat
  • ✓Social Media Channels
  • ✓Workflow Automation
Gorgias
  • ✓Unlimited users
  • ✓Centralize customer conversations
  • ✓Support & ticket management
  • ✓AI Agent for automation

When to choose Re:amaze

Choose Re:amaze if your team prioritizes its strengths over Gorgias's. Full guidance populates as Re:amaze's feature data is indexed.

When to choose Gorgias

Choose Gorgias if your team prioritizes its strengths over Re:amaze's. Full guidance populates as Gorgias's feature data is indexed.

AI visibility profiles

Is one of these your brand?

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Re:amaze

reamaze.com

Gorgias

gorgias.com

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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