Re:amaze vs Gorgias: Helpdesk Comparison (2026)
An independent side-by-side comparison of Re:amaze and Gorgias for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Too early to call — probes still building data.
ChatGPT
Re:amaze
Tracking…
No data yet
Gorgias
16 / 146 probes
11%
Below averagePerplexity
Re:amaze
Tracking…
No data yet
Gorgias
251 / 362 probes
69%
ExcellentGemini
Re:amaze
Tracking…
No data yet
Gorgias
48 / 146 probes
33%
GoodClaude
Re:amaze
Tracking…
No data yet
Gorgias
39 / 202 probes
19%
AverageCopilot
Re:amaze
Tracking…
No data yet
Gorgias
4 / 144 probes
3%
PoorScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Re:amaze
- ✓Unlimited Email Inboxes
- ✓Live Chat
- ✓Social Media Channels
- ✓Workflow Automation
Gorgias
- ✓Unlimited users
- ✓Centralize customer conversations
- ✓Support & ticket management
- ✓AI Agent for automation
When to choose Re:amaze
Choose Re:amaze if your team prioritizes its strengths over Gorgias's. Full guidance populates as Re:amaze's feature data is indexed.
When to choose Gorgias
Choose Gorgias if your team prioritizes its strengths over Re:amaze's. Full guidance populates as Gorgias's feature data is indexed.