SugarCRM vs Monday CRM: CRM Comparison (2026)

An independent side-by-side comparison of SugarCRM and Monday CRM for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Monday CRM leads overall13% cited vs SugarCRM 10% across 1000 probes.
ChatGPT
SugarCRMLeads
8 / 90 probes
9%
Below average
Monday CRM
1 / 90 probes
1%
Poor
Perplexity
SugarCRM
9 / 76 probes
12%
Below average
Monday CRMLeads
23 / 77 probes
30%
Average
Gemini
SugarCRM
9 / 76 probes
12%
Below average
Monday CRMLeads
24 / 75 probes
32%
Good
Claude
SugarCRM
8 / 134 probes
6%
Below average
Monday CRM
8 / 134 probes
6%
Below average
Copilot
SugarCRMLeads
15 / 124 probes
12%
Below average
Monday CRM
11 / 124 probes
9%
Below average
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

SugarCRM
Starting price
$59/user/month
Free tier
sugarcrm.com
Monday CRM
Starting price
$0/month
Free tier
Yes
monday.com

Key Features

SugarCRM
  • Accounts & contact management
  • Opportunity tracking
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Enhanced support
  • Predictive lead scoring
Monday CRM
  • Up to 3 boards
  • Up to 3 Docs
  • 200+ templates
  • 8 column types
  • iOS and Android apps

When to choose SugarCRM

Choose SugarCRM if your team prioritizes its strengths over Monday CRM's. Full guidance populates as SugarCRM's feature data is indexed.

When to choose Monday CRM

Choose Monday CRM if your team prioritizes its strengths over SugarCRM's. Full guidance populates as Monday CRM's feature data is indexed.

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