SugarCRM vs Keap: CRM Comparison (2026)
An independent side-by-side comparison of SugarCRM and Keap for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Too early to call — probes still building data.
ChatGPT
SugarCRM
Tracking…
No data yet
Keap
9 / 289 probes
3%
PoorPerplexity
SugarCRM
Tracking…
No data yet
Keap
0 / 103 probes
0%
InvisibleGemini
SugarCRM
Tracking…
No data yet
Keap
1 / 104 probes
1%
PoorClaude
SugarCRM
Tracking…
No data yet
Keap
50 / 216 probes
23%
AverageCopilot
SugarCRM
Tracking…
No data yet
Keap
132 / 288 probes
46%
GoodScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
SugarCRM
- ✓Accounts & contact management
- ✓Opportunity tracking
- ✓Pipeline management
- ✓Business process management
- ✓Reporting & analytics
- ✓Mobility
- ✓Enhanced support
- ✓Predictive lead scoring
Keap
- ✓CRM
- ✓Automation Builder
- ✓Sales Pipeline
- ✓Email & Text
- ✓Landing Pages
- ✓Payments
- ✓Appointments
- ✓Reporting
When to choose SugarCRM
Choose SugarCRM if your team prioritizes its strengths over Keap's. Full guidance populates as SugarCRM's feature data is indexed.
When to choose Keap
Choose Keap if your team prioritizes its strengths over SugarCRM's. Full guidance populates as Keap's feature data is indexed.