Keap (formerly Infusionsoft) vs Freshsales: CRM Comparison (2026)

An independent side-by-side comparison of Keap (formerly Infusionsoft) and Freshsales for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Keap (formerly Infusionsoft)
Tracking…
No data yet
Freshsales
518 / 578 probes
90%
Excellent
Perplexity
Keap (formerly Infusionsoft)
Tracking…
No data yet
Freshsales
92 / 106 probes
87%
Excellent
Gemini
Keap (formerly Infusionsoft)
Tracking…
No data yet
Freshsales
86 / 106 probes
81%
Excellent
Claude
Keap (formerly Infusionsoft)
Tracking…
No data yet
Freshsales
94 / 105 probes
90%
Excellent
Copilot
Keap (formerly Infusionsoft)
Tracking…
No data yet
Freshsales
105 / 105 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Keap (formerly Infusionsoft)
Starting price
—
Free tier
—
keap.com ↗
Freshsales
Starting price
—
Free tier
—
freshworks.com ↗

Key Features

Keap (formerly Infusionsoft)

Feature data is being indexed.

Freshsales
  • ✓Sales-focused CRM
  • ✓Sell smarter
  • ✓Close faster
  • ✓AI boost

When to choose Keap (formerly Infusionsoft)

Choose Keap (formerly Infusionsoft) if your team prioritizes its strengths over Freshsales's. Full guidance populates as Keap (formerly Infusionsoft)'s feature data is indexed.

When to choose Freshsales

Choose Freshsales if your team prioritizes its strengths over Keap (formerly Infusionsoft)'s. Full guidance populates as Freshsales's feature data is indexed.

AI visibility profiles

Is one of these your brand?

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Keap (formerly Infusionsoft)

keap.com

Freshsales

freshworks.com

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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