Keap (formerly Infusionsoft) vs Capsule: CRM Comparison (2026)

An independent side-by-side comparison of Keap (formerly Infusionsoft) and Capsule for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Keap (formerly Infusionsoft)
Tracking…
No data yet
Capsule
3 / 578 probes
1%
Poor
Perplexity
Keap (formerly Infusionsoft)
Tracking…
No data yet
Capsule
0 / 106 probes
0%
Invisible
Gemini
Keap (formerly Infusionsoft)
Tracking…
No data yet
Capsule
0 / 106 probes
0%
Invisible
Claude
Keap (formerly Infusionsoft)
Tracking…
No data yet
Capsule
1 / 105 probes
1%
Poor
Copilot
Keap (formerly Infusionsoft)
Tracking…
No data yet
Capsule
2 / 105 probes
2%
Poor
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Keap (formerly Infusionsoft)
Starting price
—
Free tier
—
keap.com ↗
Capsule
Starting price
$18/user/month
Free tier
Yes
capsulecrm.com ↗

Key Features

Keap (formerly Infusionsoft)

Feature data is being indexed.

Capsule
  • ✓250 Contacts
  • ✓5 custom fields
  • ✓1 Sales Pipeline
  • ✓Advanced Mail Connection
  • ✓Email Templates
  • ✓Workflow Automations
  • ✓AI Pipeline Generator
  • ✓Multiple Sales Pipelines

When to choose Keap (formerly Infusionsoft)

Choose Keap (formerly Infusionsoft) if your team prioritizes its strengths over Capsule's. Full guidance populates as Keap (formerly Infusionsoft)'s feature data is indexed.

When to choose Capsule

Choose Capsule if your team prioritizes its strengths over Keap (formerly Infusionsoft)'s. Full guidance populates as Capsule's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

Keap (formerly Infusionsoft)

keap.com

Capsule

capsulecrm.com

Free check

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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