Freshsales vs Keap (formerly Infusionsoft): CRM Comparison (2026)

An independent side-by-side comparison of Freshsales and Keap (formerly Infusionsoft) for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Freshsales
518 / 578 probes
90%
Excellent
Keap (formerly Infusionsoft)
Tracking…
No data yet
Perplexity
Freshsales
92 / 106 probes
87%
Excellent
Keap (formerly Infusionsoft)
Tracking…
No data yet
Gemini
Freshsales
86 / 106 probes
81%
Excellent
Keap (formerly Infusionsoft)
Tracking…
No data yet
Claude
Freshsales
94 / 105 probes
90%
Excellent
Keap (formerly Infusionsoft)
Tracking…
No data yet
Copilot
Freshsales
105 / 105 probes
100%
Excellent
Keap (formerly Infusionsoft)
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Freshsales
Starting price
—
Free tier
—
freshworks.com ↗
Keap (formerly Infusionsoft)
Starting price
—
Free tier
—
keap.com ↗

Key Features

Freshsales
  • ✓Sales-focused CRM
  • ✓Sell smarter
  • ✓Close faster
  • ✓AI boost
Keap (formerly Infusionsoft)

Feature data is being indexed.

When to choose Freshsales

Choose Freshsales if your team prioritizes its strengths over Keap (formerly Infusionsoft)'s. Full guidance populates as Freshsales's feature data is indexed.

When to choose Keap (formerly Infusionsoft)

Choose Keap (formerly Infusionsoft) if your team prioritizes its strengths over Freshsales's. Full guidance populates as Keap (formerly Infusionsoft)'s feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

Freshsales

freshworks.com

Keap (formerly Infusionsoft)

keap.com

Free check

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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