Ranked list · Live Chat Software · 9 companies
Best Live Chat Software Software in 2026
Live chat software enables real-time communication between businesses and their website visitors. These platforms offer tools for customer support, sales, and lead generation through instant messaging, often including features like chatbots, visitor tracking, and integration with other business tools.
LiveChat offers support for multiple websites.
Free tier · paid from $19/user/month
- · Cited 3× by AI engines (last 90d, across 3 engines)
- · Starting price: $19/user/month
- · Free tier available
- · Key features: Text Intelligence, Track up to 100 visitors, 60-day chat history, 24/7/365 Support, Basic widget customization
- · Integrates with: Shopify, WooCommerce, Bigcommerce, Slack, Facebook Messenger
- · Strengths: AI-driven features enhance user experience; Supports multiple platforms; Customizable chat widget
Tidio provides unified analytics and reporting.
Free tier · paid from $24.17/user/month
- · Cited 3× by AI engines (last 90d, across 3 engines)
- · Starting price: $24.17/user/month
- · Free tier available
- · Key features: Unified analytics and reporting, AI handles repetitive queries, Proactive chat automation, Live chat & Ticketing, Custom branding
- · Integrates with: Slack, Zendesk, Salesforce, WhatsApp, Instagram
- · Strengths: Offers a free tier; AI functionality reduces workload; Customizable for various needs
Crisp integrates with e-commerce platforms like Shopify and WooCommerce.
Free tier · paid from $45/month
- · Cited 2× by AI engines (last 90d, across 2 engines)
- · Starting price: $45/month
- · Free tier available
- · Key features: Website chat widget, Shared inbox, Mobile applications, Chat SDKs, Contact form
- · Integrates with: Shopify, WooCommerce, Adobe Commerce, Prestashop, Slack
- · Strengths: Offers a free tier for solopreneurs.; Simple pricing structure per workspace.; Integration with various platforms.
Comm100 stands out in live chat software for Full widget customization, Multi-language chat, Canned messages.
Free tier · paid from $39/agent/month
- · Starting price: $39/agent/month
- · Free tier available
- · Key features: Full widget customization, Multi-language chat, Canned messages, Basic reporting, Unlimited campaigns
- · Integrates with: Email, SMS, Facebook, Instagram, WhatsApp
- · Strengths: Multiple pricing plans available; Full customization options; Strong reporting features
JivoChat stands out in live chat software for Online chat for websites, Integration with Telegram, Facebook, Instagram, Viber, Callback feature.
Free tier · paid from $28/user/month
- · Starting price: $28/user/month
- · Free tier available
- · Key features: Online chat for websites, Integration with Telegram, Facebook, Instagram, Viber, Callback feature, Offline forms
- · Integrates with: WhatsApp, Telegram, Facebook, Instagram, Viber
- · Strengths: Multiple pricing plans available; 14-day trial period; Integration with popular platforms
Chaport stands out in live chat software for Unlimited chats & websites, Advanced widget customization, Email & messengers integration.
Free tier · paid from $29.39/mo
- · Starting price: $29.39/mo
- · Free tier available
- · Key features: Unlimited chats & websites, Advanced widget customization, Email & messengers integration, Chatbots, Knowledge base + FAQ bot
- · Integrates with: Zapier
- · Strengths: Simple and transparent pricing; 14-day free trial; Unlimited chats in paid plans
Olark stands out in live chat software for Unlimited visitor questions, Automatic FAQ & knowledge updates, Lead capture & qualification.
From $400/month
- · Cited 3× by AI engines (last 90d, across 3 engines)
- · Starting price: $400/month
- · Key features: Unlimited visitor questions, Automatic FAQ & knowledge updates, Lead capture & qualification, Proactive engagement, White glove support
- · Strengths: Unlimited AI conversations; Straightforward pricing; World-class support
Pure Chat stands out in live chat software for Unlimited websites on PRO plan, 4 users included in Growth, 100 SMS notifications on Growth.
Free tier · paid from $39/month
- · Starting price: $39/month
- · Free tier available
- · Key features: Unlimited websites on PRO plan, 4 users included in Growth, 100 SMS notifications on Growth, Realtime analytics and visitor tracking
- · Strengths: Flexible pricing options; Comprehensive features set; Customizable chat widget
HelpCrunch is a leading option in live chat software.
From null
- · Starting price: null
How we rank
Composite score, weighted across five public signals from each company's published releases:
- · Recency (25%) — exponential decay from the most recent release
- · Volume (20%) — releases published in the last 90 days
- · GEO score (25%) — average AI-optimization score
- · Citations (20%) — confirmed AI-engine citations
- · Entities (10%) — entity richness per release