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Tidio

live-chat-softwaresaasUnclaimed
tidio.com
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AI citation rate · last 90 days

75%
Answers citing Tidio
3/4
Cited / total probes
—
Rank in live-chat-software
EngineCitedProbesRate
ChatGPT11100%
Gemini11100%
Perplexity11100%
Claude010%
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What Tidio offers

Tidio is a live-chat-software product starting at $24.17/user/month, with a free tier. The details below are read from tidio.com and are the same facts the AI engines see when they answer buyer questions about live-chat-software.

Key features
  • Unified analytics and reporting
  • AI handles repetitive queries
  • Proactive chat automation
  • Live chat & Ticketing
  • Custom branding
  • Basic analytics
  • Advanced analytics
  • User permissions
Strengths buyers cite
  • Offers a free tier
  • AI functionality reduces workload
  • Customizable for various needs
  • Integrates with multiple platforms
Common criticisms
  • Starting price may be high for small businesses
  • Limited features in free tier
  • AI may not handle all queries
  • Complex pricing structure

Buyer questions we asked the AI engines

These are the real live-chat-software questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about Tidio. Where an answer named a different company, that company is listed.

“best live chat software for small business”

Tidio named in 3 of 4 answers across ChatGPT, Claude, Gemini, Perplexity · cited instead: tawk.to

- Tawk.to — 100% free, easy to install and great for very small teams that want chat without monthly fees — https://www.tawk.to - HubSpot Live Chat (free CRM) — built-in live chat that ties directly into HubSpot CRM and ticketing, ideal if you want free chat + contact management — https://www.hubspot.com/products/crm/live-chat - Freshdesk Messaging (Freshchat) — affordable plans with good automati

More on Tidio

live-chat-software leaderboard
20 brands tracked in this category
Head-to-head comparisons
Tidio vs ChaportTidio vs CrispTidio vs LiveChatTidio vs OlarkTidio vs Comm100Tidio vs HelpCrunchTidio vs JivoChatTidio vs AcquireTidio vs ChatBot

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PressGEO AI Visibility — Tidio
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[![PressGEO AI Visibility — Tidio](https://pressgeo.com/api/public/badge/tidio.com.svg)](https://pressgeo.com/brand/tidio?utm_source=badge&utm_medium=referral&utm_campaign=tidio.com)

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