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AI citation rate · last 90 days

75%
Answers citing LiveChat
3/4
Cited / total probes
—
Rank in live-chat-software
EngineCitedProbesRate
Claude11100%
Gemini11100%
Perplexity11100%
ChatGPT010%
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What LiveChat offers

LiveChat is a live-chat-software product starting at $19/user/month, with a free tier. The details below are read from livechat.com and are the same facts the AI engines see when they answer buyer questions about live-chat-software.

Key features
  • Text Intelligence
  • Track up to 100 visitors
  • 60-day chat history
  • 24/7/365 Support
  • Basic widget customization
  • Multiple website support
  • Unlimited campaigns
  • Agent performance tracking
Strengths buyers cite
  • AI-driven features enhance user experience
  • Supports multiple platforms
  • Customizable chat widget
  • 24/7 customer support available
Common criticisms
  • Pricing may be high for small teams
  • Limited historical chat access in lower plans
  • Additional costs for API usage
  • Some features require higher-tier plans

Buyer questions we asked the AI engines

These are the real live-chat-software questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about LiveChat. Where an answer named a different company, that company is listed.

“best live chat software for small business”

LiveChat named in 3 of 4 answers across ChatGPT, Claude, Gemini, Perplexity · cited instead: tidio.com

- Tawk.to — 100% free, easy to install and great for very small teams that want chat without monthly fees — https://www.tawk.to - HubSpot Live Chat (free CRM) — built-in live chat that ties directly into HubSpot CRM and ticketing, ideal if you want free chat + contact management — https://www.hubspot.com/products/crm/live-chat - Freshdesk Messaging (Freshchat) — affordable plans with good automati

More on LiveChat

live-chat-software leaderboard
20 brands tracked in this category
Head-to-head comparisons
LiveChat vs ChaportLiveChat vs CrispLiveChat vs OlarkLiveChat vs TidioLiveChat vs Comm100LiveChat vs HelpCrunchLiveChat vs JivoChatLiveChat vs Pure ChatLiveChat vs AcquireLiveChat vs ChatBot

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Drop this on your site. The badge is served live and updates automatically as LiveChat's citation share changes across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

PressGEO AI Visibility — LiveChat
HTML
<a href="https://pressgeo.com/brand/livechat?utm_source=badge&utm_medium=referral&utm_campaign=livechat.com" target="_blank" rel="noopener"><img src="https://pressgeo.com/api/public/badge/livechat.com.svg" alt="PressGEO AI Visibility — LiveChat" width="260" height="78" /></a>
Markdown
[![PressGEO AI Visibility — LiveChat](https://pressgeo.com/api/public/badge/livechat.com.svg)](https://pressgeo.com/brand/livechat?utm_source=badge&utm_medium=referral&utm_campaign=livechat.com)

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