Based on 31,890 AI answers · last 90 days

Best CRM for enterprise

Ranked by AI-assistant recommendations, with breadth of integrations and documented capabilities weighted up. We ask ChatGPT, Claude, Perplexity, Gemini and Copilot real buyer questions every hour and record which brands they name.

  1. #1Zoho CRM

    98.9% AI citation rate(2126 questions)
    From:
    $14/user/month
    Free tier:
    no
    Integrations listed:
    8

    Lead management · Sales automation · Workflow automation

    User-friendly interface · Customizable features

  2. #2HubSpot

    99.3% AI citation rate(2126 questions)
    From:
    $7/mo/seat
    Free tier:
    yes
    Integrations listed:
    6

    Free Marketing tools · Free Sales tools · Free Service tools

    Affordable starter pricing · Comprehensive free tools

  3. #3Salesforce

    92.9% AI citation rate(2126 questions)
    Free tier:
    yes
  4. #4Freshsales

    90.5% AI citation rate(2126 questions)

    Sales-focused CRM · Sell smarter · Close faster

    Easy to use · Powerful features

  5. #5Pipedrive

    64.1% AI citation rate(2126 questions)
    From:
    $14/user/month
    Free tier:
    yes
    Integrations listed:
    8

    Lead management · AI-powered report creation · Real-time sales feed

    Intuitive user interface · Wide range of integrations

  6. #6Copper

    22.8% AI citation rate(2126 questions)
    Free tier:
    yes
    Integrations listed:
    8

    Gmail integration · Customizable sales pipelines · Task automation

    Seamless integration with Google Workspace · User-friendly interface

  7. #7Insightly

    12.6% AI citation rate(2126 questions)
    From:
    $29/user/month
    Free tier:
    yes
    Integrations listed:
    8

    Lead and contact management · Project management · Advanced reports

    Affordable pricing for small teams · Comprehensive features included

  8. #8Close

    7.5% AI citation rate(2126 questions)
    From:
    $9/user/month
    Free tier:
    yes
    Integrations listed:
    6

    AI sales agent Chloe · Monthly AI credits per user · Automated workflows

    Comprehensive sales features · Powerful AI integrations

  9. #9ActiveCampaign

    2.7% AI citation rate(2126 questions)
    From:
    $15/mo
    Integrations listed:
    8

    Active Intelligence · Marketing automation · Email Marketing

    Comprehensive automation features · User-friendly interface

  10. #10Capsule

    1% AI citation rate(2126 questions)
    From:
    $18/user/month
    Free tier:
    yes
    Integrations listed:
    8

    250 Contacts · 5 custom fields · 1 Sales Pipeline

    User-friendly interface · Flexible pricing options

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