CRM Vendors Losing in AI Search
1 crm brand that ChatGPT, Claude, Perplexity and Gemini aren't citing when real buyers ask — last 90 days. How we measure this.
| # | Vendor | Loss rate | |
|---|---|---|---|
| 1 | Capsule capsulecrm.com 12/1000 probes cited | 99% | Claim Capsule |
What "losing" means here
We run real buyer-intent queries (like "best crm software") against ChatGPT, Claude, Perplexity and Gemini on a rolling schedule. A vendor is "losing" when it's cited in fewer than 40% of its probes and has at least 5 probes on record. If you represent one of these brands, claim your listing to see the full list of losing queries and start weekly monitoring.