RingCentral Video vs TeamViewer: Video Conferencing Comparison (2026)

RingCentral Video is a communication platform with robust video conferencing, calling, and messaging features, while TeamViewer specializes in remote support, endpoint management, and advanced security.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask video conferencing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.

ChatGPT

RingCentral Video

0 / 1 probes

Invisible

TeamViewer

Tracking…

No data yet

Perplexity

RingCentral Video

0 / 1 probes

Invisible

TeamViewer

Tracking…

No data yet

Gemini

RingCentral Video

Tracking…

No data yet

TeamViewer

Tracking…

No data yet

Claude

RingCentral Video

1 / 1 probes

100%

Excellent

TeamViewer

Tracking…

No data yet

Copilot

RingCentral Video

1 / 1 probes

100%

Excellent

TeamViewer

Tracking…

No data yet

Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

RingCentral Video

Starting price

$20/user/month

Free tier

Yes

ringcentral.com ↗

Audit RingCentral Video

Badge ↗

TeamViewer

Starting price

$4.50/month/per endpoint

Free tier

—

teamviewer.com ↗

Audit TeamViewer

Badge ↗

Key Features

RingCentral Video

✓Unlimited domestic calling
✓AI Receptionist add-on
✓200 SMS user/month
✓HD meetings (200 participants)
✓On-demand call recording
✓Advanced call monitoring
✓Real-time analytics
✓Video meetings with 200 participants

TeamViewer

✓Remote support and endpoint management
✓Unlimited users and connections
✓AI-guided support
✓Proactive remediation
✓Centralized tools for device management
✓Customizable workflows
✓Supports any mobile device
✓Advanced threat protection

When to choose RingCentral Video

Choose RingCentral Video for HD video meetings with up to 200 participants, unlimited domestic calling, and an AI Receptionist add-on. It also provides 200 SMS per user per month, on-demand call recording, advanced call monitoring, and real-time analytics. Integrations include Salesforce, Microsoft Teams, Slack, HubSpot, Zendesk, Google Drive, Dropbox, and Asana.

When to choose TeamViewer

Opt for TeamViewer when remote support, endpoint management, and advanced security are primary needs. It offers unlimited users and connections, AI-guided support, proactive remediation, centralized tools for device management, customizable workflows, and advanced threat protection. Integrations include Google Meet, Zendesk, Salesforce, Microsoft Intune, Slack, ServiceNow, Atlassian Jira, and Freshworks.

Frequently Asked Questions

What are the core differences in functionality?

RingCentral Video focuses on video conferencing (200 participants), unlimited domestic calling, and AI Receptionist features. TeamViewer specializes in remote support, endpoint management, AI-guided support, proactive remediation, and advanced threat protection.

Which platform offers a free tier?

RingCentral Video offers a free tier. TeamViewer does not specify a free tier.

How do the pricing models differ?

RingCentral Video starts at $20/user/month. TeamViewer starts at $4.50/month/per endpoint. TeamViewer also requires an annual subscription.

What are the key integration differences?

RingCentral Video integrates with Google Drive, Dropbox, and Asana, which are not listed for TeamViewer. TeamViewer integrates with Google Meet, Microsoft Intune, ServiceNow, Atlassian Jira, and Freshworks, which are not listed for RingCentral Video. Both integrate with Salesforce, Microsoft Teams (RingCentral Video) / Microsoft Intune (TeamViewer), Slack, and Zendesk.

Are there differences in participant limits for video meetings?

RingCentral Video supports HD meetings with up to 200 participants. TeamViewer's listed features focus on remote support and endpoint management, not participant limits for video meetings.