Microsoft Teams vs Aircall: Video Conferencing Comparison (2026)
An independent side-by-side comparison of Microsoft Teams and Aircall for video conferencing buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask video conferencing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓Online meetings and chat
- ✓Real-time collaboration
- ✓Shared cloud storage
- ✓Unlimited inbound & internal calls
- ✓Outbound calls unlimited in US & Canada
- ✓SMS and MMS business text messaging
- ✓Access to call recordings up to 1 year
- ✓Basic & Advanced Analytics
- ✓Multiple team support
When to choose Microsoft Teams
Choose Microsoft Teams if your team prioritizes its strengths over Aircall's. Full guidance populates as Microsoft Teams's feature data is indexed.
When to choose Aircall
Choose Aircall if your team prioritizes its strengths over Microsoft Teams's. Full guidance populates as Aircall's feature data is indexed.
AI visibility profiles
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microsoft.com
aircall.io