Medallia vs Phreesia: Patient Engagement Comparison (2026)
An independent side-by-side comparison of Medallia and Phreesia for patient engagement buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask patient engagement questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Feature data is being indexed.
- ✓Customizable packages for healthcare organizations
- ✓Streamline intake and increase collections
- ✓79% reduction in no-show rate
- ✓96% patient satisfaction rate
When to choose Medallia
Choose Medallia if your team prioritizes its strengths over Phreesia's. Full guidance populates as Medallia's feature data is indexed.
When to choose Phreesia
Choose Phreesia if your team prioritizes its strengths over Medallia's. Full guidance populates as Phreesia's feature data is indexed.
AI visibility profiles
Is one of these your brand?
Get the full report by email: every patient engagement buyer question we ask, which engines name you, and who gets named instead.
medallia.com
phreesia.com