Medallia vs Luma Health: Patient Engagement Comparison (2026)
An independent side-by-side comparison of Medallia and Luma Health for patient engagement buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask patient engagement questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Feature data is being indexed.
Feature data is being indexed.
When to choose Medallia
Choose Medallia if your team prioritizes its strengths over Luma Health's. Full guidance populates as Medallia's feature data is indexed.
When to choose Luma Health
Choose Luma Health if your team prioritizes its strengths over Medallia's. Full guidance populates as Luma Health's feature data is indexed.
AI visibility profiles
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Get the full report by email: every patient engagement buyer question we ask, which engines name you, and who gets named instead.
medallia.com
lumahealth.io