New Relic vs Sumo Logic: Observability & APM Comparison (2026)
New Relic and Sumo Logic both offer observability and APM solutions with free tiers and pay-as-you-go options. New Relic provides a platform with over 50 capabilities, unlimited free basic users, and 100 GB of free data ingest per month. Sumo Logic emphasizes unlimited users, cloud-scale performance, ad-hoc investigation, and AI-driven alerting, with integrations for platforms like Slack and ServiceNow.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask observability & apm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
- ✓50+ capabilities in one platform
- ✓Unlimited free basic users
- ✓100 GB of free data ingest/month
- ✓Data retention of at least 8 days
- ✓Unlimited users
- ✓Cloud-scale performance
- ✓Ad-hoc investigation
- ✓AI-driven alerting
When to choose New Relic
New Relic is suitable for users who need a broad set of observability capabilities, a generous free data ingest limit, and unlimited hosts at no additional cost. Its advanced compute capabilities may also be a deciding factor.
When to choose Sumo Logic
Sumo Logic is suitable for users who prioritize unlimited users, cloud-scale performance, and AI-driven alerting. Its integrations with various platforms like Slack and PagerDuty can also be a key differentiator, especially for teams already using those tools.
Frequently Asked Questions
AI visibility profiles
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