New Relic vs Datadog: Observability & APM Comparison (2026)

An independent side-by-side comparison of New Relic and Datadog for observability & apm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask observability & apm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

New Relic leads overall — 100% cited vs Datadog 83% across 12 probes.
ChatGPT
New Relic
1 / 1 probes
100%
Excellent
Datadog
1 / 1 probes
100%
Excellent
Perplexity
New RelicLeads
2 / 2 probes
100%
Excellent
Datadog
1 / 2 probes
50%
Excellent
Gemini
New Relic
1 / 1 probes
100%
Excellent
Datadog
1 / 1 probes
100%
Excellent
Claude
New Relic
1 / 1 probes
100%
Excellent
Datadog
1 / 1 probes
100%
Excellent
Copilot
New Relic
1 / 1 probes
100%
Excellent
Datadog
1 / 1 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

New Relic
Starting price
—
Free tier
Yes
newrelic.com ↗
Datadog
Starting price
$500/500 credits/month
Free tier
No
datadoghq.com ↗

Key Features

New Relic
  • ✓50+ capabilities in one platform
  • ✓Unlimited free basic users
  • ✓100 GB of free data ingest/month
  • ✓Data retention of at least 8 days
Datadog
  • ✓Gain telemetry visibility via Bits Chat
  • ✓Automate investigations with Bits Investigation
  • ✓Integrate AI in code fixes
  • ✓Build custom agents for workflows

When to choose New Relic

Choose New Relic if your team prioritizes its strengths over Datadog's. Full guidance populates as New Relic's feature data is indexed.

When to choose Datadog

Choose Datadog if your team prioritizes its strengths over New Relic's. Full guidance populates as Datadog's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every observability & apm buyer question we ask, which engines name you, and who gets named instead.

New Relic

newrelic.com

Datadog

datadoghq.com

Free check

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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