Microsoft Dynamics 365 vs HubSpot: CRM Comparison (2026)

An independent side-by-side comparison of Microsoft Dynamics 365 and HubSpot for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Microsoft Dynamics 365
Tracking…
No data yet
HubSpot
578 / 578 probes
100%
Excellent
Perplexity
Microsoft Dynamics 365
Tracking…
No data yet
HubSpot
106 / 106 probes
100%
Excellent
Gemini
Microsoft Dynamics 365
Tracking…
No data yet
HubSpot
106 / 106 probes
100%
Excellent
Claude
Microsoft Dynamics 365
Tracking…
No data yet
HubSpot
105 / 105 probes
100%
Excellent
Copilot
Microsoft Dynamics 365
Tracking…
No data yet
HubSpot
105 / 105 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Microsoft Dynamics 365
Starting price
—
Free tier
—
dynamics.microsoft.com ↗
HubSpot
Starting price
$7/mo/seat
Free tier
Yes
hubspot.com ↗

Key Features

Microsoft Dynamics 365

Feature data is being indexed.

HubSpot
  • ✓Free Marketing tools
  • ✓Free Sales tools
  • ✓Free Service tools
  • ✓Free Content tools
  • ✓Free Data tools
  • ✓Free Revenue tools
  • ✓Simple marketing automation
  • ✓CRM segments

When to choose Microsoft Dynamics 365

Choose Microsoft Dynamics 365 if your team prioritizes its strengths over HubSpot's. Full guidance populates as Microsoft Dynamics 365's feature data is indexed.

When to choose HubSpot

Choose HubSpot if your team prioritizes its strengths over Microsoft Dynamics 365's. Full guidance populates as HubSpot's feature data is indexed.

AI visibility profiles

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Microsoft Dynamics 365

dynamics.microsoft.com

HubSpot

hubspot.com

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