Capsule vs Keap (formerly Infusionsoft): CRM Comparison (2026)

An independent side-by-side comparison of Capsule and Keap (formerly Infusionsoft) for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Capsule
3 / 578 probes
1%
Poor
Keap (formerly Infusionsoft)
Tracking…
No data yet
Perplexity
Capsule
0 / 106 probes
0%
Invisible
Keap (formerly Infusionsoft)
Tracking…
No data yet
Gemini
Capsule
0 / 106 probes
0%
Invisible
Keap (formerly Infusionsoft)
Tracking…
No data yet
Claude
Capsule
1 / 105 probes
1%
Poor
Keap (formerly Infusionsoft)
Tracking…
No data yet
Copilot
Capsule
2 / 105 probes
2%
Poor
Keap (formerly Infusionsoft)
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Capsule
Starting price
$18/user/month
Free tier
Yes
capsulecrm.com ↗
Keap (formerly Infusionsoft)
Starting price
—
Free tier
—
keap.com ↗

Key Features

Capsule
  • ✓250 Contacts
  • ✓5 custom fields
  • ✓1 Sales Pipeline
  • ✓Advanced Mail Connection
  • ✓Email Templates
  • ✓Workflow Automations
  • ✓AI Pipeline Generator
  • ✓Multiple Sales Pipelines
Keap (formerly Infusionsoft)

Feature data is being indexed.

When to choose Capsule

Choose Capsule if your team prioritizes its strengths over Keap (formerly Infusionsoft)'s. Full guidance populates as Capsule's feature data is indexed.

When to choose Keap (formerly Infusionsoft)

Choose Keap (formerly Infusionsoft) if your team prioritizes its strengths over Capsule's. Full guidance populates as Keap (formerly Infusionsoft)'s feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every crm buyer question we ask, which engines name you, and who gets named instead.

Capsule

capsulecrm.com

Keap (formerly Infusionsoft)

keap.com

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

More CRM Comparisons