Crisp alternatives (2026)
These are the live-chat-software brands AI engines name when buyers ask. Ranked by how often ChatGPT, Claude, Gemini, Perplexity and Copilot actually cite them over the last 90 days — not by reviews or paid placement. For reference, Crisp is named in 50% of the 4 answers we checked.
Named instead of Crisp
On the questions Crisp loses, these are the sites engines cite in its place.
- tidio.com ×2
Top Crisp alternatives by AI citation share
Starting price: $19/user/month
Text Intelligence · Track up to 100 visitors · 60-day chat history · 24/7/365 Support
Starting price: $400/month
Unlimited visitor questions · Automatic FAQ & knowledge updates · Lead capture & qualification · Proactive engagement
Starting price: $24.17/user/month
Unified analytics and reporting · AI handles repetitive queries · Proactive chat automation · Live chat & Ticketing
Starting price: $0
Live chat for customer support · AI agent for 24/7 service · Unlimited conversations on paid plans · Automated messages for customer engagement
Chat Widget · SLA+Alerts · Workflows · Prioritizations & Queues
Starting price: $29.39/mo
Unlimited chats & websites · Advanced widget customization · Email & messengers integration · Chatbots
Starting price: $19/user/month
AI Agent for automated responses · Live chat and shared inbox · Proactive customer campaigns · Workflow automation tools
Starting price: $39/agent/month
Full widget customization · Multi-language chat · Canned messages · Basic reporting
Starting price: $12.74/user/month
Completely FREE Migration Service · 250 Contacts · Email Marketing · Helpdesk
How this list is built
We put the buyer questions people actually ask in live-chat-software to five AI engines on a recurring schedule and record which brands get named. The ranking above is the share of those answers naming each brand over the last 90 days. No paid placement, no review scores.