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LiveChat

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livechat.com
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AI citation rate · last 90 days

75%
Answers citing LiveChat
3/4
Cited / total probes
—
Rank in Live Chat Software
EngineCitedProbesRate
Claude11100%
Gemini11100%
Perplexity11100%
ChatGPT010%
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What LiveChat offers

LiveChat is a live chat software product starting at $19/user/month, with a free tier. The details below are read from livechat.com and are the same facts the AI engines see when they answer buyer questions about live chat software.

Key features
  • Text Intelligence
  • Track up to 100 visitors
  • 60-day chat history
  • 24/7/365 Support
  • Basic widget customization
  • Multiple website support
  • Unlimited campaigns
  • Agent performance tracking
Strengths buyers cite
  • AI-driven features enhance user experience
  • Supports multiple platforms
  • Customizable chat widget
  • 24/7 customer support available
Common criticisms
  • Pricing may be high for small teams
  • Limited historical chat access in lower plans
  • Additional costs for API usage
  • Some features require higher-tier plans

Buyer questions we asked the AI engines

These are the real live chat software questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about LiveChat. Where an answer named a different company, that company is listed.

“best live chat software for small business”

LiveChat named in 3 of 4 answers across ChatGPT, Claude, Gemini, Perplexity · cited instead: tidio.com

- Tawk.to — 100% free, easy to install and great for very small teams that want chat without monthly fees — https://www.tawk.to - HubSpot Live Chat (free CRM) — built-in live chat that ties directly into HubSpot CRM and ticketing, ideal if you want free chat + contact management — https://www.hubspot.com/products/crm/live-chat - Freshdesk Messaging (Freshchat) — affordable plans with good automati

More on LiveChat

Live Chat Software leaderboard
20 brands tracked in this category
Best live chat software list
Where LiveChat places in the ranked list
Head-to-head comparisons
LiveChat vs EngageBayLiveChat vs ChaportLiveChat vs CrispLiveChat vs OlarkLiveChat vs TidioLiveChat vs Comm100LiveChat vs HelpCrunchLiveChat vs JivoChatLiveChat vs Pure ChatLiveChat vs AcquireLiveChat vs ChatBot

Embed your AI visibility badge

Drop this on your site. The badge is served live and updates automatically as LiveChat's citation share changes across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

PressGEO AI Visibility — LiveChat
HTML
<a href="https://pressgeo.com/brand/livechat?utm_source=badge&utm_medium=referral&utm_campaign=livechat.com" target="_blank" rel="noopener"><img src="https://pressgeo.com/api/public/badge/livechat.com.svg" alt="PressGEO AI Visibility — LiveChat" width="260" height="78" /></a>
Markdown
[![PressGEO AI Visibility — LiveChat](https://pressgeo.com/api/public/badge/livechat.com.svg)](https://pressgeo.com/brand/livechat?utm_source=badge&utm_medium=referral&utm_campaign=livechat.com)

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