Carbon Health vs Included Health: Telehealth Comparison (2026)

The choice between these platforms depends on the user's employment benefits and need for physical access. Carbon Health is a direct-to-consumer option with transparent $99+ per-visit pricing and physical clinics. Included Health is structured as an enterprise care navigation and all-in-one health solution, making it the primary choice for users whose employers or health plans provide 'Included Care' services.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask telehealth questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Carbon Health
Tracking…
No data yet
Included Health
Tracking…
No data yet
Perplexity
Carbon Health
0 / 1 probes
0%
Invisible
Included Health
0 / 1 probes
0%
Invisible
Gemini
Carbon Health
Tracking…
No data yet
Included Health
Tracking…
No data yet
Claude
Carbon Health
Tracking…
No data yet
Included Health
Tracking…
No data yet
Copilot
Carbon Health
Tracking…
No data yet
Included Health
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Carbon Health
Starting price
$99/visit
Free tier
—
carbonhealth.com ↗
Included Health
Starting price
—
Free tier
—
includedhealth.com ↗

Key Features

Carbon Health
  • ✓Accepts major insurance plans
  • ✓Transparent pricing
  • ✓Multiple care options available
  • ✓Telehealth services offered
Included Health
  • ✓All-Included Care solutions
  • ✓Included Navigation features
  • ✓Included Care Clinic services

When to choose Carbon Health

Choose Carbon Health if you require transparent, upfront per-visit pricing starting at $99, need the option to visit physical locations, or want a platform that accepts major insurance for both telehealth and in-person care.

When to choose Included Health

Select Included Health if your employer or health plan provides access to their 'All-Included Care' solutions, 'Included Navigation' tools, or specific 'Included Care Clinic' services.

Frequently Asked Questions

How does the pricing compare between Carbon Health and Included Health?
Carbon Health starts at $99 per visit for those paying out-of-pocket, though they accept major insurance plans. Included Health does not publish public per-visit pricing as it typically partners with employers and health plans.
What are the primary features of each platform?
Carbon Health provides transparent pricing before booking, multiple physical locations, and a user-friendly app. Included Health focuses on its 'All-Included Care' solutions, navigation features, and care clinic services.
What are the potential drawbacks of using Carbon Health?
Carbon Health lacks a subscription model and pricing may vary depending on the user's region. High out-of-pocket costs are possible if specific services are not covered by the user's insurance plan.
Do these platforms accept insurance?
Carbon Health accepts major insurance plans for their telehealth and in-person services. Included Health operates through its 'Included Navigation' and 'All-Included Care' models, often integrated via employer benefits.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every telehealth buyer question we ask, which engines name you, and who gets named instead.

Carbon Health

carbonhealth.com

Included Health

includedhealth.com

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

More Telehealth Comparisons