Amwell vs Hims: Telehealth Comparison (2026)

An independent side-by-side comparison of Amwell and Hims for telehealth buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask telehealth questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Amwell leads overall — 100% cited vs Hims 17% across 12 probes.
ChatGPT
AmwellLeads
1 / 1 probes
100%
Excellent
Hims
0 / 1 probes
0%
Invisible
Perplexity
AmwellLeads
2 / 2 probes
100%
Excellent
Hims
1 / 2 probes
50%
Excellent
Gemini
AmwellLeads
1 / 1 probes
100%
Excellent
Hims
0 / 1 probes
0%
Invisible
Claude
AmwellLeads
1 / 1 probes
100%
Excellent
Hims
0 / 1 probes
0%
Invisible
Copilot
AmwellLeads
1 / 1 probes
100%
Excellent
Hims
0 / 1 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Amwell
Starting price
—
Free tier
—
amwell.com ↗
Hims
Starting price
—
Free tier
—
hims.com ↗

Key Features

Amwell

Feature data is being indexed.

Hims
  • ✓Personalized treatments
  • ✓Access to various health services

When to choose Amwell

Choose Amwell if your team prioritizes its strengths over Hims's. Full guidance populates as Amwell's feature data is indexed.

When to choose Hims

Choose Hims if your team prioritizes its strengths over Amwell's. Full guidance populates as Hims's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every telehealth buyer question we ask, which engines name you, and who gets named instead.

Amwell

amwell.com

Hims

hims.com

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We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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