Trustpilot vs REVIEWS.io: Product Reviews Comparison (2026)

An independent side-by-side comparison of Trustpilot and REVIEWS.io for product reviews buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask product reviews questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Trustpilot leads overall — 100% cited vs REVIEWS.io 40% across 10 probes.
ChatGPT
Trustpilot
1 / 1 probes
100%
Excellent
REVIEWS.io
1 / 1 probes
100%
Excellent
Perplexity
TrustpilotLeads
1 / 1 probes
100%
Excellent
REVIEWS.io
0 / 1 probes
0%
Invisible
Gemini
TrustpilotLeads
1 / 1 probes
100%
Excellent
REVIEWS.io
0 / 1 probes
0%
Invisible
Claude
TrustpilotLeads
1 / 1 probes
100%
Excellent
REVIEWS.io
0 / 1 probes
0%
Invisible
Copilot
Trustpilot
1 / 1 probes
100%
Excellent
REVIEWS.io
1 / 1 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Trustpilot
Starting price
—
Free tier
—
trustpilot.com ↗
REVIEWS.io
Starting price
—
Free tier
Yes
reviews.io ↗

Key Features

Trustpilot

Feature data is being indexed.

REVIEWS.io
  • ✓Google Seller Ratings
  • ✓Ecommerce Integration
  • ✓Reputation Management
  • ✓Reviews in Salesforce®
  • ✓In-store Reviews
  • ✓Review Publishing
  • ✓Video Reviews
  • ✓Competitor Analysis

When to choose Trustpilot

Choose Trustpilot if your team prioritizes its strengths over REVIEWS.io's. Full guidance populates as Trustpilot's feature data is indexed.

When to choose REVIEWS.io

Choose REVIEWS.io if your team prioritizes its strengths over Trustpilot's. Full guidance populates as REVIEWS.io's feature data is indexed.

AI visibility profiles

Is one of these your brand?

Get the full report by email: every product reviews buyer question we ask, which engines name you, and who gets named instead.

Trustpilot

trustpilot.com

REVIEWS.io

reviews.io

Free check

Check any brand's AI visibility — free

We ask the buyer questions in this market across ChatGPT, Claude, Gemini, Perplexity and Copilot, and show you who gets named.

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