ActiveCampaign vs Klaviyo: Email & SMS Marketing Comparison (2026)

ActiveCampaign offers more comprehensive marketing automation and CRM integrations, while Klaviyo provides a free tier with basic automation and segmentation capabilities.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask email & sms marketing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Tied overall — both at 100% cited across 10 probes.
ChatGPT
ActiveCampaign
1 / 1 probes
100%
Excellent
Klaviyo
1 / 1 probes
100%
Excellent
Perplexity
ActiveCampaign
1 / 1 probes
100%
Excellent
Klaviyo
1 / 1 probes
100%
Excellent
Gemini
ActiveCampaign
1 / 1 probes
100%
Excellent
Klaviyo
1 / 1 probes
100%
Excellent
Claude
ActiveCampaign
1 / 1 probes
100%
Excellent
Klaviyo
1 / 1 probes
100%
Excellent
Copilot
ActiveCampaign
1 / 1 probes
100%
Excellent
Klaviyo
1 / 1 probes
100%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

ActiveCampaign
Starting price
$15/mo
Free tier
—
activecampaign.com ↗
Klaviyo
Starting price
—
Free tier
Yes
klaviyo.com ↗

Key Features

ActiveCampaign
  • ✓Active Intelligence (limits apply)
  • ✓Marketing automation
  • ✓Email Marketing
  • ✓Limited segmentation
  • ✓5 actions per automation
  • ✓Standard CRM & ecommerce integrations
  • ✓1 user
Klaviyo
  • ✓Up to 250 profiles
  • ✓500 emails/month
  • ✓150 mobile message credits
  • ✓10,000 Composer credits
  • ✓Email support for 60 days
  • ✓Built-in reporting
  • ✓Basic automation
  • ✓Segmentation capabilities

When to choose ActiveCampaign

ActiveCampaign is suitable for users who need extensive marketing automation, CRM, and ecommerce integrations, and are comfortable with a paid plan structure. It offers Active Intelligence, more actions per automation, and a range of standard integrations.

When to choose Klaviyo

Klaviyo is a good choice for users who prefer a free tier to start, offering basic automation, segmentation, and built-in reporting with specific limits on profiles, emails, and mobile messages. It includes email support for 60 days.

Frequently Asked Questions

What are the key differences in features between ActiveCampaign and Klaviyo?
ActiveCampaign offers 'Active Intelligence', 5 actions per automation, standard CRM & ecommerce integrations, and limited segmentation. Klaviyo offers up to 250 profiles, 500 emails/month, 150 mobile message credits, 10,000 Composer credits, built-in reporting, basic automation, and segmentation capabilities. ActiveCampaign provides 1 user, while Klaviyo does not specify user limits for its free tier.
Which platform offers a free tier?
Klaviyo offers a free tier. ActiveCampaign does not have a free tier.
What are the integration differences?
ActiveCampaign lists integrations such as Shopify, WordPress, Slack, Stripe, WooCommerce, DocuSign, and Calendly. Klaviyo does not list specific integrations but mentions standard CRM and ecommerce integrations for ActiveCampaign.
What kind of support is offered by each platform?
ActiveCampaign highlights strong customer support. Klaviyo offers email support for 60 days on its free plan.

AI visibility profiles

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ActiveCampaign

activecampaign.com

Klaviyo

klaviyo.com

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