GetResponse vs Customer.io: Email Marketing Comparison (2026)

An independent side-by-side comparison of GetResponse and Customer.io for email marketing buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask email marketing questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

GetResponse leads overall14% cited vs Customer.io 0% across 1000 probes.
ChatGPT
GetResponseLeads
3 / 57 probes
5%
Below average
Customer.io
0 / 1 probes
0%
Invisible
Perplexity
GetResponseLeads
53 / 56 probes
95%
Excellent
Customer.io
0 / 1 probes
0%
Invisible
Gemini
GetResponseLeads
55 / 57 probes
96%
Excellent
Customer.io
0 / 1 probes
0%
Invisible
Claude
GetResponseLeads
3 / 590 probes
1%
Poor
Customer.io
0 / 1 probes
0%
Invisible
Copilot
GetResponseLeads
22 / 235 probes
9%
Below average
Customer.io
0 / 1 probes
0%
Invisible
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

GetResponse
Starting price
$19/mo
Free tier
Yes
getresponse.com
Customer.io
Starting price
Free tier
customer.io

Key Features

GetResponse
  • Unlimited monthly email sends
  • AI-powered content generators
  • Landing page builder
  • Signup forms and popups
  • Abandoned cart recovery
  • Webinars
  • Custom automation workflows
Customer.io

Feature data is being indexed.

When to choose GetResponse

Choose GetResponse if your team prioritizes its strengths over Customer.io's. Full guidance populates as GetResponse's feature data is indexed.

When to choose Customer.io

Choose Customer.io if your team prioritizes its strengths over GetResponse's. Full guidance populates as Customer.io's feature data is indexed.

AI visibility profiles

Is one of these your brand?

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GetResponse

getresponse.com

Customer.io

customer.io

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