Pipedrive vs Insightly: CRM Comparison (2026)

An independent side-by-side comparison of Pipedrive and Insightly for crm buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask crm questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Pipedrive
135 / 289 probes
47%
Good
Insightly
Tracking…
No data yet
Perplexity
Pipedrive
98 / 103 probes
95%
Excellent
Insightly
Tracking…
No data yet
Gemini
Pipedrive
99 / 104 probes
95%
Excellent
Insightly
Tracking…
No data yet
Claude
Pipedrive
203 / 216 probes
94%
Excellent
Insightly
Tracking…
No data yet
Copilot
Pipedrive
286 / 288 probes
99%
Excellent
Insightly
Tracking…
No data yet
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Pipedrive
Starting price
$14/user/month
Free tier
Yes
pipedrive.com
Insightly
Starting price
$29/user/month
Free tier
Yes
insightly.com

Key Features

Pipedrive
  • AI-powered report creation
  • Real-time sales feed
  • 500+ integrations
  • Personalized onboarding
  • Full email sync with tracking
  • Automations and nurturing sequences
  • Live chat support
  • Sandbox testing account
Insightly
  • Lead and contact management
  • Project management
  • Advanced reports
  • Pre-built business dashboards
  • AI Copilot
  • Workflow automation
  • Custom scoring models
  • Unlimited role-based permissions

When to choose Pipedrive

Choose Pipedrive if your team prioritizes its strengths over Insightly's. Full guidance populates as Pipedrive's feature data is indexed.

When to choose Insightly

Choose Insightly if your team prioritizes its strengths over Pipedrive's. Full guidance populates as Insightly's feature data is indexed.

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