Klaviyo vs Postscript: Cart Recovery Comparison (2026)

Klaviyo's free tier includes up to 250 profiles, 500 emails/month, 150 SMS credits/month, 10,000 Composer credits, built-in reporting, basic email templates, and an AI subject line generator, with email support for 60 days. Postscript's free tier offers campaigns, automations, unlimited opt-in keywords, enhanced analytics, and priority live chat support.

Postscript provides priority live chat support on its free tier, whereas Klaviyo offers email support for 60 days on its free tier.

Klaviyo's free tier is limited to 250 profiles, 500 emails/month, and 150 SMS credits/month, with sending potentially paused if limits are exceeded. Postscript's free tier does not specify profile or sending limits in the provided information, but does include unlimited opt-in Keywords.

Klaviyo is geared towards small businesses needing to start with email and SMS marketing, offering basic features and reporting. Postscript is designed for scalable SMS marketing with advanced features like campaigns and automations, particularly beneficial for Shopify users.

Klaviyo's reported cons include limitations on its free tier (250 profiles, 60-day email support, basic features) and potential sending pauses. Postscript's reported cons are minimum spend on lower tiers, higher costs for additional features, no clear international pricing, and limited support for non-Shopify users.