Hotjar vs FullStory: Analytics Comparison (2026)

An independent side-by-side comparison of Hotjar and FullStory for analytics buyers — pricing, features, integrations, and how often each is cited by major AI engines.

AI Citation Scorecard

How often each is cited by major AI engines when buyers ask analytics questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

Too early to call — probes still building data.
ChatGPT
Hotjar
Tracking…
No data yet
FullStory
76 / 163 probes
47%
Good
Perplexity
Hotjar
Tracking…
No data yet
FullStory
57 / 163 probes
35%
Good
Gemini
Hotjar
Tracking…
No data yet
FullStory
74 / 163 probes
45%
Good
Claude
Hotjar
Tracking…
No data yet
FullStory
78 / 163 probes
48%
Good
Copilot
Hotjar
Tracking…
No data yet
FullStory
193 / 348 probes
55%
Excellent
Scale:NoneLowFairStrongExcellent

Probes run hourly; each (engine × query) combo retests every ~3 days.

Pricing

Hotjar
Starting price
€0
Free tier
Yes
hotjar.com
FullStory
Starting price
Free tier
Yes
fullstory.com

Key Features

Hotjar
  • 200k monthly sessions
  • 1 project
  • Replays, Heatmaps + Funnels
  • Basic surveys
  • Error & performance monitoring
FullStory
  • 30,000 monthly sessions
  • 12 months of analytics retention
  • Session Replay
  • Basic analytics
  • Debugging tools
  • Core capabilities for 10 users

When to choose Hotjar

Choose Hotjar if your team prioritizes its strengths over FullStory's. Full guidance populates as Hotjar's feature data is indexed.

When to choose FullStory

Choose FullStory if your team prioritizes its strengths over Hotjar's. Full guidance populates as FullStory's feature data is indexed.

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