Re:amaze vs Kayako: Helpdesk Comparison (2026)
An independent side-by-side comparison of Re:amaze and Kayako for helpdesk buyers — pricing, features, integrations, and how often each is cited by major AI engines.
AI Citation Scorecard
How often each is cited by major AI engines when buyers ask helpdesk questions. Last 90 days across ChatGPT, Perplexity, Gemini, Claude, and Copilot.
Kayako leads overall — 3% cited vs Re:amaze 0% across 1000 probes.
ChatGPT
Re:amaze
0 / 72 probes
0%
InvisibleKayako
0 / 72 probes
0%
InvisiblePerplexity
Re:amaze
0 / 211 probes
0%
InvisibleKayakoLeads
5 / 211 probes
2%
PoorGemini
Re:amaze
0 / 73 probes
0%
InvisibleKayakoLeads
4 / 73 probes
5%
Below averageClaude
Re:amaze
0 / 72 probes
0%
InvisibleKayako
0 / 72 probes
0%
InvisibleCopilot
Re:amaze
0 / 72 probes
0%
InvisibleKayakoLeads
4 / 72 probes
6%
Below averageScale:NoneLowFairStrongExcellent
Probes run hourly; each (engine × query) combo retests every ~3 days.
Pricing
Key Features
Re:amaze
- ✓Unlimited Email Inboxes
- ✓Live Chat
- ✓Social Media Channels
- ✓Workflow Automation
Kayako
- ✓AI resolves issues end-to-end
- ✓No seat or setup fees
- ✓Transparent pricing per resolved ticket
- ✓Integrates with multiple platforms
When to choose Re:amaze
Choose Re:amaze if your team prioritizes its strengths over Kayako's. Full guidance populates as Re:amaze's feature data is indexed.
When to choose Kayako
Choose Kayako if your team prioritizes its strengths over Re:amaze's. Full guidance populates as Kayako's feature data is indexed.