Best Patient Engagement for small business

Ranked by how often AI assistants recommend the tool, with published entry pricing and a free or low-cost tier weighted up. We ask ChatGPT, Claude, Perplexity, Gemini and Copilot real buyer questions every hour and record which brands they name.

1. #1Phreesia

   100% AI citation rate(5 questions)

   Customizable packages for healthcare organizations · Streamline intake and increase collections · 79% reduction in no-show rate

   Tailored solutions for various organization sizes · Proven return on investment metrics

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2. #2CipherHealth

   40% AI citation rate(5 questions)
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3. #3OhMD

   20% AI citation rate(5 questions)

   From:

   $300/month

   Integrations listed:

   2

   Two-way SMS with patients · Voice and video calling · Voicemail transcription

   HIPAA-compliant texting · AI answers calls

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4. #4Relatient

   20% AI citation rate(5 questions)

   Integrations listed:

   8

   AI-powered patient scheduling · Automated call handling · Omnichannel communications

   Improves call center performance · Streamlines patient booking

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5. #5Spruce Health

   0% AI citation rate(5 questions)

   From:

   $24/month

   Free tier:

   yes

   Integrations listed:

   2

   HIPAA BAA · Advanced medical phone, text, video, fax · Customizable, shared inbox

   Offers comprehensive communication tools · Easy implementation and onboarding

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6. #6Doxy.me

   0% AI citation rate(5 questions)

   From:

   $29/user/month

   Free tier:

   yes

   Unlimited calls · Chat during sessions · Screen sharing

   User-friendly for telehealth · Great for small and large teams

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7. #7Klara

   0% AI citation rate(5 questions)

   Multichannel patient communication · Automated appointment reminders · No password required to use

   Enhances patient engagement · Saves time for healthcare providers

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8. #8Updox

   0% AI citation rate(5 questions)

   Integrations listed:

   2

   Customizable packages based on needs · Up to 10,000 fax pages with Enterprise plan · Up to 500 telehealth sessions per month

   Flexible pricing based on usage · Customizable packages for practices

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9. #9PatientPop

   0% AI citation rate(5 questions)

   Complete patient history · AI-generated clinical notes · Electronic prescriptions

   User-friendly interface · Excellent customer support

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10. #10Weave

    0% AI citation rate(5 questions)

    From:

    $249/month

    Integrations listed:

    8

    Award-winning customer support · Expert onboarding · Call Analytics

    Comprehensive patient communication tools · User-friendly interface

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