Ecommerce Platforms Vendors Losing in AI Search
7 ecommerce platforms brands that ChatGPT, Claude, Perplexity and Gemini aren't citing when real buyers ask — last 90 days. How we measure this.
| # | Vendor | Loss rate | |
|---|---|---|---|
| 1 | Wix Ecommerce wix.com/ecommerce/website 0/5 probes cited | 100% | Claim Wix Ecommerce |
| 2 | Squarespace Commerce squarespace.com/ecommerce-website 0/5 probes cited | 100% | Claim Squarespace Commerce |
| 3 | Adobe Commerce (Magento) business.adobe.com/products/magento/magento-commerce.html 0/5 probes cited | 100% | Claim Adobe Commerce (Magento) |
| 4 | Ecwid ecwid.com 0/5 probes cited | 100% | Claim Ecwid |
| 5 | Volusion volusion.com 0/5 probes cited | 100% | Claim Volusion |
| 6 | PrestaShop prestashop.com 0/5 probes cited | 100% | Claim PrestaShop |
| 7 | Salesforce Commerce Cloud salesforce.com/products/commerce-cloud 0/5 probes cited | 100% | Claim Salesforce Commerce Cloud |
Is your brand on this list — or about to be?
Drop your work email and we'll send your own citation rate across ChatGPT, Claude, Gemini, Perplexity and Copilot, the buyer questions you're losing, and who's quoted instead.
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What "losing" means here
We run real buyer-intent queries (like "best ecommerce platforms software") against ChatGPT, Claude, Perplexity and Gemini on a rolling schedule. A vendor is "losing" when it's cited in fewer than 40% of its probes and has at least 5 probes on record. If you represent one of these brands, claim your listing to see the full list of losing queries and start weekly monitoring.