Brand Monitoring & Social Listening Vendors Losing in AI Search
4 brand monitoring & social listening brands that ChatGPT, Claude, Perplexity and Gemini aren't citing when real buyers ask — last 90 days. How we measure this.
| # | Vendor | Loss rate | |
|---|---|---|---|
| 1 | Uberall uberall.com 0/96 probes cited | 100% | Claim Uberall |
| 2 | Demandbase demandbase.com 0/96 probes cited | 100% | Claim Demandbase |
| 3 | Reputation.com reputation.com 5/96 probes cited | 95% | Claim Reputation.com |
| 4 | Sprinklr sprinklr.com 17/96 probes cited | 82% | Claim Sprinklr |
Is your brand on this list — or about to be?
Drop your work email and we'll send your own citation rate across ChatGPT, Claude, Gemini, Perplexity and Copilot, the buyer questions you're losing, and who's quoted instead.
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What "losing" means here
We run real buyer-intent queries (like "best brand monitoring & social listening software") against ChatGPT, Claude, Perplexity and Gemini on a rolling schedule. A vendor is "losing" when it's cited in fewer than 40% of its probes and has at least 5 probes on record. If you represent one of these brands, claim your listing to see the full list of losing queries and start weekly monitoring.